Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(277 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2701 McNeil St in Raleigh, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, lifts available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
2701 McNeil St, Raleigh, NC
27608, United States

Hours

Reviews

4.8
277 reviews
5 stars
256
4 stars
10
3 stars
5
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Wilma and Storm, received high praise for their friendliness, professionalism, and helpfulness in assisting customers with their storage needs.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with the rental rates, citing significant increases and comparing them unfavorably to competitors.

Accessibility

Customers appreciated the easy access to the facility and the availability of helpful resources like carts and elevators.
  • JD
    John Davis
    Jan 29, 2026
    5.0
    Friendly Staff and was helpful on setting up a storage unit at that moment. Happy with the customer service I received today.
  • CE
    christina ewing
    Jan 19, 2026
    5.0
    Storm was wonderful!!! Sharell was just as delightful!
  • GB
    Gwendolyn Barton
    Dec 8, 2025
    5.0
    Great place to rent a storage very nice and helpful people
  • BC
    Bryce Chaney
    Dec 2, 2025
    1.0
    RIP OFF, most expensive storage rental in the entire Triangle, by far... Not too long after I started renting a 10x10 storage unit here, I received a text informing me that the rental rate was going up $30 PER MONTH! That brought my rate to $182/month for no temperature control, a 10x10 slab of concrete in Raleigh, NC, not NYC. I decided to find another storage location, this time in Durham, NC, where I found many, many, many 10x10 storage units for ~$60/month. 1/3 the price of Extra Space Storage off McNeil. That's absolutely ABSURD! Same market, same space, same customers, 3x more expensive??? Good riddance.
  • JS
    jonjon swanton
    Nov 19, 2025
    5.0
    Sharell was great

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: