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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5000 Atlantic Ave in Raleigh, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
551 reviews
5 stars
527
4 stars
11
3 stars4
2 stars1
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Kat and Mesha, received high praise for their friendliness, helpfulness, and professionalism, making the rental experience enjoyable for customers.
Facility Condition
While many customers appreciated the cleanliness and maintenance of the facility, there were complaints about pest issues and price increases after corporate ownership changes.
Accessibility
Customers found the process of renting and accessing storage units to be easy and efficient, with staff providing clear explanations and assistance.
Staff Knowledge
Reviews highlighted the staff's knowledge about storage options and their ability to address customer concerns effectively.
Overall Satisfaction
Most customers expressed high satisfaction with their experiences, recommending the facility to others despite some concerns about pricing.
- AAAlOct 31, 20255.0Kat was friendly and helpful
- DDDeAnna DonovanOct 18, 20255.0I have had a great experience renting a storage unit at the Raleigh location. I forgot my key to my lock and Katelynn was so nice to deal with. She responded right away and resolved my issue quickly. I would highly recommend renting a storage unit here.
- AAAlyssaSep 27, 20255.0First off, let me just say that every single last person that works at this location is amazing. They are so helpful, kind, and very understanding. Kate is also one of the most sweetest people I have ever met! She made the move in/move out experience amazing. She’s very understanding, Communication is 100%, and she has a great sense of humor😭 oh and Kate if you ever see this review, I’m shotting my friendship shot!💕😭 Definitely recommend this location and the team!
- LJLisa JohnsonSep 4, 20255.0Very friendly and helpful staff when we arrived. They were knowledgeable about the storage spaces and described the different types of locks. They took us out to the unit for our inspection and covered lesser details so we could avoid being overcharged by the automated system. I highly recommend this place.
- JBJavon BanksAug 30, 20255.0I had a very lovely experience with Katlin ford she made me feel write at home and explained things very clearly and precise she is definitely a person they should keep in the company team
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Raleigh area near Northeast Raleigh, Shamrock Meadows, Hickory Hills, and Millbrook.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Atlantic Ave & Millbrook Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Raleigh, NC?
Extra Space Storage is open daily with gate access from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a range of storage units including drive-up access units, climate-controlled units, and non-climate controlled units.
Does Extra Space Storage provide RV storage options?
Yes, they offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes with flexible month-to-month leases.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at the facility for purchase.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in Raleigh?
The facility is located at 5000 Atlantic Ave, Raleigh, NC 27616 near the intersection of Atlantic Ave & Millbrook Rd.
Which nearby businesses could I visit before or after using Extra Space Storage?
Nearby you can visit Life Storage for additional storage options, Brothers Cleaners for laundry services, or Scooters Grill & Bar for a meal.
Are there any nearby beauty salons or barbershops around Extra Space Storage?
Yes, you can find several beauty and barber shops nearby including Prada The Barber, Lux Hair by Kelly, and Upscale Barber Shop and Salon for grooming needs.
Is it easy to access Extra Space Storage via local transportation or taxi services?
Taxi Poly taxi service is nearby, making it convenient for customers to reach Extra Space Storage if they don’t drive.
Does Extra Space Storage have security and management on site?
Yes, they have exceptional security measures and an on-site resident manager to assist customers.