Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pittsboro, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,161 reviews
5 stars
661
4 stars
258
3 stars
95
2 stars
40
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, highlighting positive interactions and assistance during their visits.
Product Quality
Several reviews mentioned issues with the quality of products, particularly lumber and appliances, leading to dissatisfaction.
Store Cleanliness
Customers noted that the store was generally clean and well-organized, contributing to a pleasant shopping experience.
Delivery Issues
There were complaints regarding delivery delays and poor communication about order statuses, causing frustration among customers.
Inconsistent Help Availability
While some customers found staff readily available to assist, others reported difficulty in finding help when needed.
- MHManda Henderson1 day ago5.0Had a blast and the lady that helped us and was so 😋 sweet
- MMm m.3 days ago5.0Sometimes it is hard to find a person to help locate what I need. But yesterday Bob, in the plumbing section helped me find what I was looking for, and provided his advice how to solve my plumbing issue. Bob works in the plumbing area of the Lowe's in Pittsboro. He took a great deal of time listening to my problem. I'm really impressed with his patience because I stumbled around trying to describe what I needed. Thanks, Bob!
- RYRob YostNov 9, 20252.0Would be rated higher if their curbside pickup was better. Sat out there for 15 mins or more, only to have to walk in and find out the associate was standing there talking rather than working. As soon as said something they woke up and got my order. Wasted a lot of my time.
- CCCraig ClausenOct 23, 20255.0To purchase painting supplies
- JTJeff TaberOct 14, 20255.0The customer service I experienced today was particularly noteworthy. From walking in the door to asking for assistance to checking out, this store should be proud of their customer service. Good work.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Pittsboro?
You can find products including appliances, bathroom supplies, building materials, electrical supplies, flooring, gardening tools, kitchen appliances, plumbing essentials, tools, and outdoor equipment.
What are the store hours for Lowe's Home Improvement in Pittsboro?
Lowe's in Pittsboro is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are sent to you when your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries a variety of trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, and many more for all your home improvement needs.
What installation services does Lowe's offer?
Lowe's offers installation services including appliances, blinds, cabinets, countertops, decking, garage doors, generators, HVAC, flooring, lighting, roofing, windows, and more.
Are there any nearby dining options around Lowe's in Pittsboro?
Yes, nearby dining options include KFC, Taco Bell, Waffle House, Papa Johns Pizza, McDonald's, New Japan sushi restaurant, Compadres Tequila Lounge, and Top That Axe sports bar.
What nearby fitness centers are close to Lowe's Home Improvement in Pittsboro?
Nearby fitness centers include Snap Fitness and Pittsboro Gymnastics, offering options to stay active before or after your visit to Lowe's.
Are there any nearby services for propane exchange near Lowe's?
Yes, Blue Rhino Propane Exchange is located near Lowe's, providing convenient access for propane needs when shopping at Lowe's.
How can customers contact Lowe's Home Improvement for support?
Customers can contact Lowe's by phone at +19196424030 or email at customercare@lowes.com for any customer service needs.