Find everything you need for home upgrades at Lowe’s in Pittsboro, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Quality
Several reviews highlighted issues with the quality of lumber and appliances, with complaints about damaged or subpar products.
Store Organization
The store was generally noted as clean and well-stocked, although some customers experienced difficulty finding assistance.
Curbside Pickup
Customers expressed frustration with the curbside pickup process, citing long wait times and lack of staff attention.
Warranty Issues
Negative feedback was received regarding the handling of warranty claims and customer service related to appliance issues.
VD
Valentine Doyjan
Jan 5, 2026
5.0
I love this store. And to all the bad reviews they are just old people who want to complain! This place has everything I could need and the staff work very hard to try and help everyone they can
IH
isaac hobson
Dec 16, 2025
1.0
Worst Lowe's of them all, if that's even possible..
Want something.....they say they have it, but they actually don't.....need some lumber.....lol have fun with the cracked or smashed wood that you get.
Need to get a pick up order.....good luck finding someone.....might as well get my self.
I hope every day that we get a home depot in the Pittsboro area.
This store is a disgrace to builders everywhere.
PP
philipfm
Dec 14, 2025
4.0
Nice store Easy to find help if needed
TT
Theresa
Dec 8, 2025
5.0
On my visit on 11/26/2025 to look for holiday lights, Brian was a huge help in my search for a particular style and color. Excellent customer service that I appreciated very much.
TP
The Mod Pittsboro
Dec 4, 2025
5.0
Thank you so much for suppling our business with great paint for our late night project! The paint desk specialist was on break when I arrived to pick up paint, and the manager Steve was kind enough to mix up exactly what I needed in no time flat. I’m beyond appreciative and always happy with my hometown Lowe’s ❤️.
You guys rock!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Pittsboro?
You can find products including appliances, bathroom supplies, building materials, electrical supplies, flooring, gardening tools, kitchen appliances, plumbing essentials, tools, and outdoor equipment.
What are the store hours for Lowe's Home Improvement in Pittsboro?
Lowe's in Pittsboro is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are sent to you when your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries a variety of trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, and many more for all your home improvement needs.
What installation services does Lowe's offer?
Lowe's offers installation services including appliances, blinds, cabinets, countertops, decking, garage doors, generators, HVAC, flooring, lighting, roofing, windows, and more.
Are there any nearby dining options around Lowe's in Pittsboro?
Yes, nearby dining options include KFC, Taco Bell, Waffle House, Papa Johns Pizza, McDonald's, New Japan sushi restaurant, Compadres Tequila Lounge, and Top That Axe sports bar.
What nearby fitness centers are close to Lowe's Home Improvement in Pittsboro?
Nearby fitness centers include Snap Fitness and Pittsboro Gymnastics, offering options to stay active before or after your visit to Lowe's.
Are there any nearby services for propane exchange near Lowe's?
Yes, Blue Rhino Propane Exchange is located near Lowe's, providing convenient access for propane needs when shopping at Lowe's.
How can customers contact Lowe's Home Improvement for support?
Customers can contact Lowe's by phone at +19196424030 or email at customercare@lowes.com for any customer service needs.