This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub StoreOutdoor Furniture StoreSauna Store
Epic Hot Tubs is the premier hot tub, swim spa, and sauna retail store in Pineville & Charlotte, North Carolina.
We have a wide variety of high-quality hot from the best brands in stock for you to browse in-store or on our website.
In most cases, we can deliver within a few days, depending on your location and the schedule of our drivers. We have an in-house service team that can provide repairs and regular water maintenance. We offer free water testing and also sell chemicals for your spa in-store. Don't forget to check out our various financing options to ease up the entire purchasing process. Contact us today and discuss your Charlotte hot tub, swim spa, or sauna buying and backyard improvement project.
Location
Epic Hot Tubs & Swim Spas of South Charlotte
618 N Polk St, Pineville, NC
28134, United States
Hours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.