Brand Certified
Lowe's Home Improvement
4.1(1840 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
198 Bulldog Drive, Murphy, NC
28906, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(828) 835-4660
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/NC-Murphy/2505?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-2505-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Murphy, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,840 reviews
5 stars
1,039
4 stars
374
3 stars
127
2 stars
104
1 star
196
- GGGApr 3, 20261.0Bought a stove to be delivered, took time off work to be there, just for them to cancel the order saying they don't have any in stock besides the floor model. Learn to manage and use your inventory system better, that is an easy fix.
- JKJami KrupilisMar 28, 20261.0Terrible experience this week March 26th between the hours of 12 and 1:00 p.m. when do the customer service and there were four people helping one person I was not the only one waiting inline. Came back to the help desk a half hour later and those four people are still helping one person. Your customer service needs a lot of help
- BCBuy This Location (webspozay dot com)Mar 24, 20261.0This really against this store, it is Lowes in general. But three years ago I bought a leaf blower with an 80Volt max battery. Well that battery is dead after about 8buses so I go to buy another and they don't carry it online or at the store. I figured I would buy a chainsaw that uses the same battery but it doesn't come with the battery needed. So you can't even get a battery for some of the appliances they are selling. The man that helped me did his best but Lowes failed him too.
- DIDavid IsraelMar 22, 20265.0I shop mainly at the North Chattanooga in Hixson. Customer service is very friendly and helpful and is a good selection of merchandise. Very safe place to shop. Plenty of parking
- EEEfrenFeb 26, 20262.0I purchased a LG washer with a pedestal washer and dryer also with a pedestal from Lowe's. First issue was that the appliances and pedestals were delivered on separate days (10 days apart). Once the pedestals were delivered, the technician attempted to install them but failed because the required hardware kit and drain line connector were missing. The technician could not complete the job and deemed the installation incomplete. I have contacted Lowe's several times, and informed that they have no notes on the failed installation, the request was submitted to the wrong department and they will redirected it to the right department, each time it will take 24 hrs for anyone to contact me on how they will resolve the issue. Supposedly the problem has been escalated to the leadership team, though when I requested to speak to someone from that team, once again I was given the run around and no one would speak with me. After spending $2800, the washing machine and by extension the dryer are not usable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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