Extra Space Storage

4.8
2010 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1420 Bethel Rd in Morganton, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered parking, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
1420 Bethel Rd, Morganton, NC
28655, United States

Hours

Reviews

4.8
2,010 reviews
5 stars
1,820
4 stars
130
3 stars
26
2 stars
12
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Stacy and the staff received numerous praises for their friendly, helpful, and professional service, making the rental process easy and enjoyable.

Cleanliness

Customers consistently noted that the storage units and facility were clean, well-kept, and secure.

Communication

The staff was commended for their excellent communication, promptly answering questions and providing assistance throughout the rental process.

Price Increases

Several reviews mentioned dissatisfaction with unexpected price increases after initial rental agreements, leading to frustration among some customers.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, recommending the facility for its service and cleanliness.
  • AP
    Alexis Piercy
    Nov 5, 2025
    5.0
    Stacy is amazing. This was the best customer service experience I have ever had! I will recommend this place to anyone who needs a unit just because of her❤️🙂
  • RG
    Rhonda Guffey
    Nov 3, 2025
    4.0
    The staff we encountered were wonderful. We loved having the climate control as an option. The price increases after we got our units were ridiculous. Thankfully we bought a house and are now saving $549 a month for the two units.
  • AF
    Amy Eades Fisher
    Nov 1, 2025
    5.0
    Staci and staff were amazing when our non profit needed a storage space to hold some important donations. They always communicated well and looked out for our stuff. Thank you for serving us and your community with dignity and pride.
  • SB
    Stephanie Bowers
    Oct 28, 2025
    5.0
    So very helpful! Stacy couldn't have done more to help. She answered all my questions when I first called. Lisa gave a a unit tour when we stopped by to see the units. Stacy was helpful and stayed in touch as our move in date and need for a larger u it changed. Great service and help. Unit is clean and well kept. After looking at other options, we are very happy to have rented a unit here.
  • JG
    Jessica Gooden
    Oct 22, 2025
    5.0
    The manager, Stacy, is absolutely phenomenal!!! Very helpful and super friendly. Wonderful customer service!!! Unit is very clean and dry. Property nice and clean. Very pleasant atmosphere. Very pleased with overall experience.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.