As the trusted home improvement store near you, Lowe’s in Morehead City, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed experiences with customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and discrepancies between online inventory and in-store stock.
Installation Issues
Numerous complaints about poor installation services and delays, leading to customer dissatisfaction.
Store Organization
Feedback indicated that the store was often disorganized, with customers struggling to find assistance or products.
Positive Employee Interactions
Several customers highlighted specific employees who provided exceptional service, enhancing their shopping experience.
RH
Rollin H
4 days ago
1.0
Paid Lowes to install a toilet since we purchased the toilet there. Normally we would use someone else but wanted to make things easy before the holidays. We thought it easier and one less thing to schedule.
Lowes contracted with Heaton Construction who sent a person to install the toilet. We soon noticed water coming through the ceiling. Through a recorded conversation, Heaton Construction admitted the installer was not a licensed plumber, nor was the man they sent to investigate when I reported the leak. Their employee even said the installer get sloppy sometimes when in a hurry. (all recorded conversations). The Lowes/Heaton guy came alone, unsupervised, unlicensed.
See their work in the pictures and then see how a real pro does it. Read the notes from a real plumber that fixed it.
Starting local and then corporate, Lowes just played "pass to the next phone number." Heaton was more helpful than Lowe's. Thousands in damages.... remember.... YOU GET WHAT YOU PAY FOR!
WD
Walter Day
4 days ago
1.0
I’ve been waiting at the saw for cutting plywood for 30 minutes. Have asked for help 4 times. Still waiting!
MS
Matthew Schmitt
Jan 5, 2026
1.0
Lowe's is hands-down the most poorly managed group of employees I have ever witnessed. One would be hard-pressed to find a group of employees that care less about anything. It's actually impressive and satirical to watch the flippant attitudes and complete resignation. I have been going to this location for over a decade (which probably reflects poorly on me), and can attest to the long-running local jokes about the nature of Lowe's carelessness. If you need a few things and absolutely no help or guidance, Lowe's will do. But if you need some pointers and professional knowledge, go elsewhere. Lowe's of Morehead is the single greatest advertisement for Williams Hardware or Guy C. Lee. There are other home improvement stores with people who have a passion for building, creating, and assisting others. Skip Lowe's for one of the reputable local merchants if you can.
CM
Christopher Mann
Dec 26, 2025
4.0
Overall, a great experience when I go to Lowe’s. Often I take my daughter with me and she’s enjoys the experience as well.
NR
Nicole Rose
Dec 26, 2025
5.0
Kailyn in flooring went above and beyond to make sure I received the product I wanted and in the budget I could work with. Thank you so much.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Morehead City, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, gardening tools, grills, home décor, kitchen and plumbing supplies, tools, and more at Lowe's Home Improvement in Morehead City.
What are the store hours for Lowe's Home Improvement in Morehead City?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What are some nearby places I can visit around Lowe's in Morehead City?
Nearby places include Minute Key for locksmith services, UPS Access Point location for shipping needs, and Frank'sfranks comedy venue for entertainment.
Where can I find food options near Lowe's Home Improvement in Morehead City?
You can find nearby food options such as No Name Pizza, Subway, Ruby Tuesday, Papa John's Pizza, and Nami sushi restaurant near Lowe's for convenient dining before or after your visit.
Are there any nearby stores for office supplies or shipping near Lowe's?
Yes, Staples is located nearby offering printing services, office equipment, passport and visa services, and shipping center facilities.
What installation services does Lowe's Home Improvement provide?
Lowe's provides various installation services including appliances, cabinets, countertops, doors, garage doors, HVAC, flooring, lighting, plumbing fixtures, roofing, siding, windows, and more.
Does Lowe's Home Improvement provide recycling services?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries.