Lowe's Home Improvement

4.1
2065 reviews

About

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As the trusted home improvement store near you, Lowe’s in Morehead City, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5219 Hwy. 70, Morehead City, NC
28557, United States

Hours

Reviews

4.1
1,882 reviews
5 stars
1,037
4 stars
413
3 stars
155
2 stars
76
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.

Product Availability

Customers reported issues with product availability and discrepancies between online inventory and in-store stock.

Installation Issues

Numerous complaints about poor installation services and delays, leading to customer dissatisfaction.

Store Organization

Feedback indicated that the store was often disorganized, with customers struggling to find assistance or products.

Positive Employee Interactions

Several customers highlighted specific employees who provided exceptional service, enhancing their shopping experience.
  • RH
    Rollin H
    4 days ago
    1.0
    Paid Lowes to install a toilet since we purchased the toilet there. Normally we would use someone else but wanted to make things easy before the holidays. We thought it easier and one less thing to schedule. Lowes contracted with Heaton Construction who sent a person to install the toilet. We soon noticed water coming through the ceiling. Through a recorded conversation, Heaton Construction admitted the installer was not a licensed plumber, nor was the man they sent to investigate when I reported the leak. Their employee even said the installer get sloppy sometimes when in a hurry. (all recorded conversations). The Lowes/Heaton guy came alone, unsupervised, unlicensed. See their work in the pictures and then see how a real pro does it. Read the notes from a real plumber that fixed it. Starting local and then corporate, Lowes just played "pass to the next phone number." Heaton was more helpful than Lowe's. Thousands in damages.... remember.... YOU GET WHAT YOU PAY FOR!
  • WD
    Walter Day
    4 days ago
    1.0
    I’ve been waiting at the saw for cutting plywood for 30 minutes. Have asked for help 4 times. Still waiting!
  • MS
    Matthew Schmitt
    Jan 5, 2026
    1.0
    Lowe's is hands-down the most poorly managed group of employees I have ever witnessed. One would be hard-pressed to find a group of employees that care less about anything. It's actually impressive and satirical to watch the flippant attitudes and complete resignation. I have been going to this location for over a decade (which probably reflects poorly on me), and can attest to the long-running local jokes about the nature of Lowe's carelessness. If you need a few things and absolutely no help or guidance, Lowe's will do. But if you need some pointers and professional knowledge, go elsewhere. Lowe's of Morehead is the single greatest advertisement for Williams Hardware or Guy C. Lee. There are other home improvement stores with people who have a passion for building, creating, and assisting others. Skip Lowe's for one of the reputable local merchants if you can.
  • CM
    Christopher Mann
    Dec 26, 2025
    4.0
    Overall, a great experience when I go to Lowe’s. Often I take my daughter with me and she’s enjoys the experience as well.
  • NR
    Nicole Rose
    Dec 26, 2025
    5.0
    Kailyn in flooring went above and beyond to make sure I received the product I wanted and in the budget I could work with. Thank you so much.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.