Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mooresville, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,189 reviews
5 stars
1,321
4 stars
457
3 stars
170
2 stars
81
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude behavior and poor service experiences.
Product Availability
Many customers found the store well-stocked and able to meet their needs, although some reported issues with specific product availability.
Delivery Issues
Numerous complaints were made regarding delivery delays and problems with installation services, leading to frustration among customers.
Store Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting it was organized while others mentioned unsanitary conditions.
Positive Experiences
Several customers shared positive experiences with specific employees who provided exceptional service, highlighting the potential for great customer interactions.
- JSJacqueline S.4 days ago5.0Lots of Christmas items and the real Christmas Trees smelled wonderful.
- VVvladlozo11116 days ago4.0It is a good store. The only thing they have sales people jump at you when you definitely don't need them. For example in appliances section, countertops or near something easy to deal with. But when it comes to hard stuff, you can't find anybody. Like in electrical section, in doors and windows. Anything that requires little bit of expertise is empty, you can't find anybody and later they tell you come back on Monday, "we will have smart guy who knows this stuff".
- DPDavid PascaleNov 12, 20255.0Very friendly help and always have what we are looking for.
- LBLuke BrowderNov 10, 20255.0Stopping by to leave a positive review about my visit on 11/10 at 9AM. Thank you so much for putting in the time to make this right Kristina! Kristina helped me out big time with a complicated change I was requesting for an item scheduled to be shipped to my home. Her customer service and attention to detail were top notch. Big thank you to everyone at Lowes Mooresville!
- EAE. AllemanNov 3, 20255.0On Saturday November 1st I needed help ordering all the things for a bathroom Reno. I was lucky enough to run into Rafi and store employee who was so knowledgeable, kind and helpful. He spent hours with me making sure everything was perfect and when their system wasn’t working he calmly reordered the whole thing, helped me grab the things I could carry out with me and helped me load them into my car. He went above and beyond times 10!!!! I can’t believe this type of service still exists! Lowe’s you’re so lucky to have a kind, caring, knowledgeable and awesome employee who cares for customers like this!!! 10/10 would recommend!!!!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mooresville, NC?
You can find quality hardware products, building materials, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Mooresville, NC?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some holiday hour changes.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payments.
What services does Lowe's provide for installations?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For items bought online, start a return through your order history. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit when shopping at Lowe's in Mooresville?
Nearby places include TJ Cinnamons and The Dragon Taqueria for dining, Lake Norman Pottery Studio for creative events, and Panera Bread for a café experience.
Are there any nearby locksmith services near Lowe's Home Improvement?
Yes, Minute Key and InstaFob are nearby locksmith services that can assist with key and lock needs while you shop locally.
What is a convenient nearby place to exchange propane when shopping at Lowe's?
Blue Rhino Propane Exchange is a nearby propane supplier where you can conveniently exchange propane tanks during your visit to Lowe's.