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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Mooresville, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,202 reviews
5 stars
1,328
4 stars
462
3 stars
169
2 stars
82
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who went above and beyond.
Product Availability
Customers noted a good variety of products available, although some experienced issues with specific items being out of stock.
Delivery Issues
Several reviews mentioned problems with delivery and installation services, including delays and poor communication.
Store Cleanliness
While some customers found the store clean and organized, others reported issues with cleanliness, particularly in the bathrooms.
Return Process
Customers expressed mixed feelings about the return process, with some finding it uncomfortable and others having positive experiences.
- RLRachel Lomax6 days ago5.0It was AWESOME. The help I received was beyond what I expected, from the employee to the customer. I love this Lowe's.
- BWBenjamin Wardrip6 days ago1.0So much for the corporate store.. when u actually need an employee for assistance can't find one.. then to be accused of stealing by self checkout.... and of course wasn't stealing.... do better lowes!
- AHAnthony HaganJan 3, 20264.0The kannapolis store is well.set up. Very easy to get to each item. Id like for lowes to switch out the blind the mirror section which is the decor section and place the plumbing area there. Have 2 straight isles or 3. I believe plumbing and electrical and hardware should be all together. We have to walk all the way to the rear of every store . Some have changed this and placed the plumbing in the middle. I believe all should.
- AYAlexis YustiDec 25, 20255.0Good reliable service
- DDduy han duyDec 22, 20252.0am a construction professional and I have worked in many places. Over the past year, I have spent approximately $70,000 at Lowe's. In the construction field, returning items due to incorrect purchases or changes in project needs is quite common and generally well understood. During my recent visit to Lowe's Mooresville, however, the return process felt more uncomfortable than expected. I was asked several questions that made the experience feel somewhat discouraging, even though the return itself was legitimate. After the transaction was completed, I politely said goodbye, but unfortunately did not receive a response. I am sharing this feedback in hopes that it can help improve customer experience moving forward, as I have al 's valued shopping at Lowe's.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mooresville, NC?
You can find quality hardware products, building materials, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Mooresville, NC?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some holiday hour changes.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payments.
What services does Lowe's provide for installations?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For items bought online, start a return through your order history. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit when shopping at Lowe's in Mooresville?
Nearby places include TJ Cinnamons and The Dragon Taqueria for dining, Lake Norman Pottery Studio for creative events, and Panera Bread for a café experience.
Are there any nearby locksmith services near Lowe's Home Improvement?
Yes, Minute Key and InstaFob are nearby locksmith services that can assist with key and lock needs while you shop locally.
What is a convenient nearby place to exchange propane when shopping at Lowe's?
Blue Rhino Propane Exchange is a nearby propane supplier where you can conveniently exchange propane tanks during your visit to Lowe's.