Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1246 River Hwy in Mooresville, NC today! Our large selection of storage units, manager living on site, exceptional security, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
223 reviews
5 stars
180
4 stars
11
3 stars
6
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Reshma, Lori, and Katie.
Facility Condition
The storage units are generally reported as clean and secure, although some customers noted issues with cleanliness and pest control.
Price Increases
Frequent and significant price increases have been a common complaint, with many customers expressing dissatisfaction over rising rates after management changes.
Accessibility Issues
Some customers experienced difficulties with access codes and communication with staff, leading to frustration during their visits.
Mixed Experiences
While many reviews are positive, there are notable negative experiences regarding lost items and poor management communication.
- KCKim CortrightNov 1, 20255.0Best folks ever! Friendly, courteous and helpful, every time.
- BTBMR TRANSPORTNov 1, 20255.0Excellent storage facility, the customer service is top notch and the extremely clean. Reshma is very professional and got me everything I wanted and for the best prices around. 10/10 recommend
- DBDavid BessNov 1, 20255.0It was awesome experience. Reshma helped me get the unit I needed…
- JJJericoOct 31, 20255.0I’ve been with Extra Space (Formerly known as SafeNest) since 10-22-2022. They have been great and reliable. I’ve always had outstanding customer service with them! 10/10 recommend!
- AAAAO AAOOct 11, 20255.0I was met with a bright smile an excellent customer service, Angelica was especially helpful and knowledgeable about the unit sizes that would fit my needs along with what merchandise I may need to make moving a lot easier!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Mooresville, Bells Crossroads, Troutman, Lake Norman of Catawba, Lake Norman of Iredell, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of River Hwy and Waddle Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage's gate hours are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
What are the office hours at Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and on major holidays.
What types of storage units does Extra Space Storage offer?
They offer a large selection of self storage units including drive-up units, boat storage, car storage, and climate-controlled options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facility for purchase.
How can I determine the right storage unit size for my needs?
Extra Space Storage provides a Storage Unit Size Guide to help estimate how many boxes and items you can fit in each unit size.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located and what is the nearest intersection?
It is located at 1246 River Hwy in Mooresville, NC near the intersection of River Hwy and Waddle Rd.
What nearby automotive services can I find near Extra Space Storage?
Nearby you can find Tint World for window tinting and auto glass services, Performance Hitch & Truck Accessories for truck parts, and A&M Transmission for automotive repair and dealer services.
Are there any nearby grocery or convenience stores visitors can use near Extra Space Storage?
Yes, Home Run Markets and Lake Norman Grocery & Amoco are nearby convenience and grocery stores that visitors can use while visiting Extra Space Storage.
What nearby dining options are available near Extra Space Storage?
Nearby dining includes Giovanni's Pizza & Pasta and Hunt Brothers Pizza, perfect for grabbing a meal before or after your visit.