Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 1246 River Hwy in Mooresville, NC today! Our large selection of storage units, exceptional security, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
226 reviews
5 stars
182
4 stars
12
3 stars
6
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Reshma, Lori, and Katie.
Cleanliness
The facility is generally noted for being clean, although some reviews mentioned issues with pests and maintenance.
Pricing Issues
Several customers expressed dissatisfaction with frequent price increases and felt that the pricing was not competitive compared to other facilities.
Management Changes
Feedback indicates that the transition to new management has led to a decline in service quality and communication, with some customers feeling neglected.
Security Concerns
There were serious concerns raised about the security of stored items, including incidents of theft and poor management response.
- DCDouglas CrottyJan 4, 20264.0Lewis did a good job explaining how things work and getting us set up with our first ever storage unit.
- TAThomas AlexanderDec 9, 20255.0Great experience. New manager was really helpful and I reserved a new unit .
- DBDanae BeatonNov 28, 20255.0Nice place, and I can’t say enough about the customer service from Priya! There was no one at the location we were needing help at, so she drove from another location just to help us and show us around the units. She was so so nice and helpful. Was able to get amazing pricing online!
- BTBMR TRANSPORTNov 1, 20255.0Excellent storage facility, the customer service is top notch and the extremely clean. Reshma is very professional and got me everything I wanted and for the best prices around. 10/10 recommend
- JJJericoOct 31, 20255.0I’ve been with Extra Space (Formerly known as SafeNest) since 10-22-2022. They have been great and reliable. I’ve always had outstanding customer service with them! 10/10 recommend!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Mooresville, Bells Crossroads, Troutman, Lake Norman of Catawba, Lake Norman of Iredell, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of River Hwy and Waddle Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage's gate hours are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
What are the office hours at Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and on major holidays.
What types of storage units does Extra Space Storage offer?
They offer a large selection of self storage units including drive-up units, boat storage, car storage, and climate-controlled options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facility for purchase.
How can I determine the right storage unit size for my needs?
Extra Space Storage provides a Storage Unit Size Guide to help estimate how many boxes and items you can fit in each unit size.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located and what is the nearest intersection?
It is located at 1246 River Hwy in Mooresville, NC near the intersection of River Hwy and Waddle Rd.
What nearby automotive services can I find near Extra Space Storage?
Nearby you can find Tint World for window tinting and auto glass services, Performance Hitch & Truck Accessories for truck parts, and A&M Transmission for automotive repair and dealer services.
Are there any nearby grocery or convenience stores visitors can use near Extra Space Storage?
Yes, Home Run Markets and Lake Norman Grocery & Amoco are nearby convenience and grocery stores that visitors can use while visiting Extra Space Storage.
What nearby dining options are available near Extra Space Storage?
Nearby dining includes Giovanni's Pizza & Pasta and Hunt Brothers Pizza, perfect for grabbing a meal before or after your visit.