Lowe’s in Monroe, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.1
1,902 reviews
5 stars
1,038
4 stars
438
3 stars
151
2 stars
68
1 star
207
PP
PreppTour
Mar 3, 2026
1.0
Contractor here working in the Charlotte/Monroe area. I needed a 1/4” sheet of plywood cut into four pieces to fit into my vehicle — two simple cuts. The associate at the saw was professional and ready to do it.
A supervisor (name tag looked like “Snyder,” had a “Y” in the middle) stepped in and said, “I’ve just repaired that saw — you can only do one cut per ply.” The reasoning was that too much use causes the saw to break.
Limiting customers to one cut defeats the purpose of offering a cutting service. Two standard cuts on 1/4” plywood is not excessive.
I mainly shop at Home Depot for their contractor program and consistency. I only go to Lowe’s if it saves me at least 40 minutes round trip or for exclusive products like GoBoard. Even so, I spent about $11,500 at Lowe’s in 2025. After this experience, I left and bought the additional tools and consumables I needed at Harbor Freight nearby.
Based on other reviews, this feels like a management issue — the associate was willing to help, but supervision stopped it.
Contractors value efficiency. This wasn’t it.
ES
Emily Stoyanova
Feb 24, 2026
1.0
yall are ridiculous, i don’t give reviews but this is insane. how am i gonna buy 3 items off you, with missing parts in each of the boxes? literally put that junk in clearance isle if someone returned an item. just lazy managers and workers. refund just don’t cut it, yall wasted my time and gas driving back and forth just to keep getting a defective item.
MS
m s
Feb 20, 2026
1.0
The paint is over priced. 96 dollars for two paint cans.
AA
Ani
Feb 18, 2026
1.0
Would be great if what was displayed online actually matched the inventory in the store. The last two times that I’ve come to this location have been horrid. The last time I was talked down to by the employee. I had came looking for a specific sealant and was repeatedly told that the sealant wasn’t needed despite them not knowing exactly why I needed the sealant. And this time I came looking for some plastic sheets. Online it was stated that there was 4, but when I showed up there was only one. Not to mention the assistance button doesn’t work so I spent 10 minutes waiting and looking stupid. In the time I spent at the store, I could’ve gone to Home Depot before the traffic started and been back at home.
JS
Jared Schanely
Feb 11, 2026
5.0
Very helpful staff helped me quickly find what I was looking for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
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