Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mocksville, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,223 reviews
5 stars
759
4 stars
236
3 stars
104
2 stars
32
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently mention issues with product availability and stock levels, with some items being out of stock or not carried.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, noting that Lowe's prices are often higher than competitors like Home Depot and Amazon.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Employee Knowledge
While some employees are noted for their knowledge and assistance, others are described as lacking product knowledge or being indifferent.
- TRTA Reece3 days ago5.0a fantastic replacement water heater with a great warranty.
- MBMadlene BaileyOct 31, 20251.0I ordered 2 items for delivery and delivered to neighbors. Ordered again and delivered to neighbors. Called Lowe’s and was told those deliveries were handled by One Rail which they have no control over. I do have control over where I order from and it will be Home Depot.
- EBERIC BIRCHFIELDOct 24, 20255.0Always a treat to talk to the friendly employees, especially Krazy Legs.
- MRMaria ReyesOct 15, 20251.0I bought a plant which I was going to transfer the next day. To my surprise, he had an infestation of bugs in their Roots everywhere be careful when buying plants from Lowe's.
- JRJoe RamirezSep 21, 20255.0Great Lowe's to shop at Very clean & organized the Workers are exceptional starting with the Manager Brooklynn , Robert at the doors dept & Joey & Debbie at the checkout I wanna thank you for your expertise.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mocksville, NC?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more at Lowe's.
What are the operating hours for the Lowe's store in Mocksville?
Lowe's is open Monday through Saturday from 6 AM to 9 PM, and Sunday from 9 AM to 7 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's in Mocksville offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How can I find a product online at Lowe's?
You can search using keywords, Lowe’s item number, brand, or manufacturer’s model number, or browse by department on Lowe's website.
What should I do to check if my online order is ready for pickup?
You'll receive an email with pickup instructions and store location when your order is ready. Bring the order confirmation email or number and photo ID to the pickup area during store hours.
What nearby dining options are available for customers visiting Lowe's in Mocksville?
Nearby dining options include Marco's Italian Family Restaurant for pizza, Shiki Japanese Restaurant for sushi, Subway sandwich shops, Dunkin' for coffee and donuts, and Waffle House for breakfast and brunch.
Are there any nearby automotive service locations to Lowe's in Mocksville?
Yes, nearby automotive services include Take 5 Oil Change for quick oil changes, O'Reilly Auto Parts for automotive supplies, and Mocksville Auto Pride Carwash for car washing and detailing.
What are some nearby convenience stores or gas stations near Lowe's in Mocksville?
Sheetz is a nearby gas station and convenience store where customers can fuel up or pick up snacks during their visit to Lowe's.
How can nearby ATMs and banks support customers shopping at Lowe's?
Nearby ATMs like PNC and BB&T, and banks such as Truist offer convenient access to cash or banking services for shoppers visiting Lowe's.