Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Mocksville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,226 reviews
5 stars
760
4 stars
236
3 stars
104
2 stars
33
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times and unhelpful staff.
Product Availability
Customers expressed frustration with the lack of stock and availability of items needed for projects.
Staff Friendliness
Some reviews highlighted friendly and helpful employees, though experiences varied widely.
Store Cleanliness
The store was generally noted to be clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several customers faced issues with delivery, including incorrect items and poor communication regarding order status.
- RKRaye KoperDec 1, 20252.0Sorry to say I continue to be disappointed …. Once again customer care is lacking even when the store was not busy. Nest time will drive to the Winston-Salem location.
- WBWesley BrameNov 29, 20251.0Let me tell you I will never buy another appliance from Lowes ever again after this dishwasher. I might not be a nobody to Lowes but they have officially lost my business. Lowes if you see this don't even bother asking me to reach out to you're customer service team. You have my number you can reach out to me if you want to talk about it.
- TRTA ReeceNov 21, 20255.0a fantastic replacement water heater with a great warranty.
- MBMadlene BaileyOct 31, 20251.0I ordered 2 items for delivery and delivered to neighbors. Ordered again and delivered to neighbors. Called Lowe’s and was told those deliveries were handled by One Rail which they have no control over. I do have control over where I order from and it will be Home Depot.
- EBERIC BIRCHFIELDOct 24, 20255.0Always a treat to talk to the friendly employees, especially Krazy Legs.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mocksville, NC?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more at Lowe's.
What are the operating hours for the Lowe's store in Mocksville?
Lowe's is open Monday through Saturday from 6 AM to 9 PM, and Sunday from 9 AM to 7 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's in Mocksville offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How can I find a product online at Lowe's?
You can search using keywords, Lowe’s item number, brand, or manufacturer’s model number, or browse by department on Lowe's website.
What should I do to check if my online order is ready for pickup?
You'll receive an email with pickup instructions and store location when your order is ready. Bring the order confirmation email or number and photo ID to the pickup area during store hours.
What nearby dining options are available for customers visiting Lowe's in Mocksville?
Nearby dining options include Marco's Italian Family Restaurant for pizza, Shiki Japanese Restaurant for sushi, Subway sandwich shops, Dunkin' for coffee and donuts, and Waffle House for breakfast and brunch.
Are there any nearby automotive service locations to Lowe's in Mocksville?
Yes, nearby automotive services include Take 5 Oil Change for quick oil changes, O'Reilly Auto Parts for automotive supplies, and Mocksville Auto Pride Carwash for car washing and detailing.
What are some nearby convenience stores or gas stations near Lowe's in Mocksville?
Sheetz is a nearby gas station and convenience store where customers can fuel up or pick up snacks during their visit to Lowe's.
How can nearby ATMs and banks support customers shopping at Lowe's?
Nearby ATMs like PNC and BB&T, and banks such as Truist offer convenient access to cash or banking services for shoppers visiting Lowe's.