Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mebane, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,653 reviews
5 stars
984
4 stars
372
3 stars
127
2 stars
47
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees are helpful and knowledgeable, while others are perceived as unprofessional or unhelpful.
Product Availability
Customers frequently report issues with stock levels and finding specific items, leading to frustration.
Delivery Issues
Numerous complaints about delayed or incorrect deliveries, causing significant inconvenience for customers.
Store Organization
Store layout changes have made it difficult for customers to find items, and staff availability is often lacking.
Positive Experiences
Several customers praised specific employees for their exceptional service, highlighting a few standout staff members.
- JGJeffrey Gordon5 days ago5.0Good attention,one of the ladies really took her time and helped me find what I was looking for,God bless her.
- TSTodd StevensNov 14, 20253.0We order a lot from Lowes, mostly in Wake Co. The customer service is disappointing, especially on the phone. They have no skills talking to customers. Lot of attitudes from employees when they make the mistake. What's up with that? Just hung up with someone at Mebane Lowes, spent an hour on hold yesterday with no one ever answering. He said "that wasn't me, I got it worked out didnt i?". No, its not worked out. Im waiting on a manager to call to see if he/she can work it out.
- JZjohn zhengNov 11, 20251.0Bad experience. My washer was not working this morning then I go to Lowe’s at Mebane try to buy one. A big guy at the appliance area was terrible. I picked one whirlpool washer and ask is this in stock? He said no delivery next day. Ok that is fine. And he try add a $40 delivery fee that make me confused. I ask him it said free delivery on online then he told me NO! NOTHING IS FREE I go head ask is any washer in stock at store now he answer nothing. Then I back home look App find out they are have about 10+ washer IN STOCK. I ordered it for crub side pickup. After one hour it showed ready for pickup when I arrived I am waiting for about 20min and no body come out until App show pickup successfully. I am shocked and I go in store for ask finally I find out the employee just leave my washer at front door of the customer service counter. In the end the lady working around counter helped me load to my van. That is crazy! This is my first time rating one star
- SBSamhita BanerjeeOct 28, 20253.0I stopped to see indoor plants. They were not looking good so didn’t buy any plants.
- CGChris GordonOct 16, 20255.0There was a guy in the plumbing department that actually knew alot about plumbing and was very helpful unlike the main competitor.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Mebane, NC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Mebane?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Special holiday hours may apply.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any installation services offered at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, fencing, generators, HVAC, lighting, roofing, and more.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start the return online in your Order History. For in-store returns, bring proof of purchase to the customer service desk.
What nearby dining options are available around Lowe's Home Improvement in Mebane?
Nearby dining options include La Cocina Mexican Restaurant, Pizza Hut Express, Marco's Pizza, Hursey's Bar-B-Q, Taco Bell, KFC, Smithfield's Chicken 'N Bar-B-Q, and Ruby Tuesday, offering a variety of cuisines from Mexican to barbecue and pizza.
Are there any nearby gas stations close to Lowe's Home Improvement in Mebane?
Yes, nearby gas stations include Smart Shop Gas Station, Shell, and BP which can be convenient for refueling during your visit to Lowe's.
What nearby services can complement my visit to Lowe's in Mebane?
Nearby services include Minute Key for key and locksmith needs, ModBox Storage and Compass Pointe Self Storage for storage solutions, Strickland Brothers 10 Minute Oil Change for vehicle maintenance, and Truliant Federal Credit Union for banking needs.