Find everything you need for home upgrades at Lowe’s in Marion, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service and long wait times.
Product Availability
Customers frequently noted issues with product availability and inventory, with many expressing frustration over items being out of stock or not carried.
Store Condition
Several reviews mentioned the store's organization and cleanliness, with some customers noting hazards and difficulties navigating certain areas.
Checkout Experience
The self-checkout system received criticism for being the only option available, leading to dissatisfaction among customers who prefer traditional checkout.
Staff Knowledge
While some staff members were praised for their knowledge and assistance, others were criticized for being unhelpful or lacking product knowledge.
KT
Kent Taylor
4 days ago
1.0
Went to Lowe’s in Marion to buy a Husqvarna lst 525 trimmer. I could not find someone to help me and then I seen a lady that worked there. I asked her if she could help me and she stated that she did not work this that department. I waited for 15 min and no one showed up. I wonder what lowes actually does for the customer. You pick your products yourself you scan and bag your products while being watched like a thief. I left and went to Rhineharts and saved 10.00 on the same trimmer.
HG
Hi Guys
Jan 1, 2026
1.0
Lowes in Marion decided to add Flock surveillance spy cameras to their parking lot. My company has spent over $130,000 here in the last year alone, but I will not stand for this. Flock has been been caught lying and spying on Americans, and I will not have it! We will be taking our business elsewhere until these cameras go away.
SS
Stacy Smith
Nov 21, 2025
5.0
Lovely employees, always helpful.
MK
Mary Khayat
Nov 20, 2025
5.0
Nice Christmas decorations. Fully stocked.
LC
Leah Chester
Nov 8, 2025
5.0
The assistant manager Mike was the best help and very friendly. Answered all my questions with confidence and worked efficiently to help me find my perfect Christmas tree!! Very personable and will be back to this location just because of this awesome customer service!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Marion, NC offer?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom supplies, and more.
What are the operating hours of Lowe's Home Improvement in Marion, NC?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and some holidays the store is closed.
Does Lowe's Home Improvement in Marion, NC offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates for status changes.
What payment methods are accepted at Lowe's Home Improvement in Marion, NC?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there installation services available at Lowe's Marion store?
Yes, Lowe's provides a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, gutters, hardwood floors, HVAC systems, lighting, roofing, siding, windows, and more.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through the Order History section, and in-store returns require proof of purchase at the customer service desk.
Can customers find dining options near Lowe's in Marion, NC?
Yes, there are several nearby dining options including Twice the Ice Marion NC (ice cream shop), Fatz Cafe and Fatz Southern Kitchen (southern restaurants), J. Hartman's (american steakhouse), Subway (sandwich shop), Wendy's (burger restaurant), and Little Caesars Pizza.
Is there a propane supplier near Lowe's in Marion, NC for grilling or outdoor needs?
Yes, Blue Rhino Propane Exchange is located nearby and can supply propane for grills and other outdoor equipment.
What other stores and services are located near Lowe's Home Improvement in Marion, NC?
Nearby stores and services include Minute Key (key and locksmith services), Bank of America ATM, Farmers Home Furniture (furniture and appliances), Peebles (clothing and department store), Food Lion (grocery store), Verizon (mobile phone store), and medical centers such as Mission Health Center Highway 70 and various doctors' offices.