Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Marion, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,532 reviews
5 stars
818
4 stars
380
3 stars
145
2 stars
48
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being unresponsive or unhelpful.
Product Availability
Frequent complaints about low inventory and product availability, with many customers unable to find items they need.
Checkout Experience
Customers expressed frustration with the self-checkout system and the lack of assistance during the checkout process.
Delivery Issues
Numerous reports of delivery delays and poor communication regarding order status, leading to customer dissatisfaction.
Staff Knowledge
While some staff members are noted for their knowledge and helpfulness, others are criticized for lack of information and assistance.
- SSStacy Smith2 days ago5.0Lovely employees, always helpful.
- MKMary Khayat3 days ago5.0Nice Christmas decorations. Fully stocked.
- LCLeah ChesterNov 8, 20255.0The assistant manager Mike was the best help and very friendly. Answered all my questions with confidence and worked efficiently to help me find my perfect Christmas tree!! Very personable and will be back to this location just because of this awesome customer service!!!
- JTJake TateOct 14, 20252.0They need to go ahead and put this location out of its misery. Constantly shrinking product selection, and shelf spaces sitting empty for days on end with the website listing plenty of stock. I went in for a set of mower blades and they wanted 60 bucks. Two blades! I got several sets of nice oregon high lifts for 35 bucks elsewhere. The only thing that is saving it from a 1 star is that the employees have always been friendly. Between a nearby harbor freight and walmart probably go ahead and give this place a skip.
- AHabigail hollowellOct 10, 20254.0The only reason this Lowe’s got 4 stars instead of 1 is because Trinity rocks. Why the app says something is on aisle 9 when they mean the separate outdoor aisle 9 which is different should be noted. Luckily I found the one employee who not only showed us the difference but grabbed a ladder to bring down the other items we needed. Well done Trinity!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Marion, NC offer?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom supplies, and more.
What are the operating hours of Lowe's Home Improvement in Marion, NC?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and some holidays the store is closed.
Does Lowe's Home Improvement in Marion, NC offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates for status changes.
What payment methods are accepted at Lowe's Home Improvement in Marion, NC?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there installation services available at Lowe's Marion store?
Yes, Lowe's provides a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, gutters, hardwood floors, HVAC systems, lighting, roofing, siding, windows, and more.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through the Order History section, and in-store returns require proof of purchase at the customer service desk.
Can customers find dining options near Lowe's in Marion, NC?
Yes, there are several nearby dining options including Twice the Ice Marion NC (ice cream shop), Fatz Cafe and Fatz Southern Kitchen (southern restaurants), J. Hartman's (american steakhouse), Subway (sandwich shop), Wendy's (burger restaurant), and Little Caesars Pizza.
Is there a propane supplier near Lowe's in Marion, NC for grilling or outdoor needs?
Yes, Blue Rhino Propane Exchange is located nearby and can supply propane for grills and other outdoor equipment.
What other stores and services are located near Lowe's Home Improvement in Marion, NC?
Nearby stores and services include Minute Key (key and locksmith services), Bank of America ATM, Farmers Home Furniture (furniture and appliances), Peebles (clothing and department store), Food Lion (grocery store), Verizon (mobile phone store), and medical centers such as Mission Health Center Highway 70 and various doctors' offices.