Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lumberton, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service, with difficulties in finding assistance and long wait times for help.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over stock issues and delivery problems.
Store Organization
Several reviews highlighted issues with store organization, including misplaced items and difficulty in locating products.
Employee Behavior
Feedback varied on employee behavior, with some praising helpful staff while others reported rudeness and lack of support.
Return Policy
Customers expressed dissatisfaction with the return policy, citing difficulties in returning items and delays in processing refunds.
GG
Greg Dowless (GREG)
Nov 12, 2025
5.0
Lowe's has always been my choice for any type of tool needs. Any many other needs I may have.
LM
L Maness
Oct 30, 2025
3.0
I think for the most part Lowe’s is good especially when you have no other options near you. However it’s hard to get someone to wait on you in certain departments and their prices at higher than most.
MP
Marc Poulin
Oct 25, 2025
5.0
Much better than other Lowes
JH
Jennifer Hester
Oct 8, 2025
1.0
This store has become awful . They do not stand behind what they say . They need to do better
RD
Robert Durden
Sep 14, 2025
3.0
Sorry service an the employee's aren't very friendly if I wasn't already there I would have went to home depot instead
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lumberton, NC?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Lumberton, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM, with specific holiday hours varying.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services at their Lumberton location.
Which brands are available at Lowe's Home Improvement Lumberton store?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, and many others.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account; email updates are also sent when there are changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts payment via American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Lumberton store?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, lighting, HVAC, roofing, and more.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby you can visit Social Vineyards for wine tasting, Subway for a quick meal, or the Lumbee Tribe of North Carolina community center for local events.
How can nearby stores like Walmart Lumberton and Walmart Grocery Pickup & Delivery complement my shopping at Lowe's?
You can conveniently shop for groceries and general merchandise at Walmart Lumberton or use their Grocery Pickup & Delivery service while purchasing home improvement supplies at Lowe's nearby.
Are there nearby automotive services close to Lowe's Home Improvement in Lumberton?
Yes, Black's Tire & Auto Service and gas stations like Cherry Blossom Gas and Shell are nearby, offering automotive repair and fueling options for your convenience.