Lowe's Home Improvement

4.1
1959 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lumberton, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5060 Fayetteville Road, Lumberton, NC
28358, United States

Hours

Reviews

4.1
1,853 reviews
5 stars
1,020
4 stars
407
3 stars
173
2 stars
71
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with difficulties in finding assistance and long wait times for help.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and delivery problems.

Store Organization

Several reviews highlighted issues with store organization, including misplaced items and difficulty in locating products.

Employee Behavior

Feedback varied on employee behavior, with some praising helpful staff while others reported rudeness and lack of support.

Return Policy

Customers expressed dissatisfaction with the return policy, citing difficulties in returning items and delays in processing refunds.
  • GG
    Greg Dowless (GREG)
    Nov 12, 2025
    5.0
    Lowe's has always been my choice for any type of tool needs. Any many other needs I may have.
  • LM
    L Maness
    Oct 30, 2025
    3.0
    I think for the most part Lowe’s is good especially when you have no other options near you. However it’s hard to get someone to wait on you in certain departments and their prices at higher than most.
  • MP
    Marc Poulin
    Oct 25, 2025
    5.0
    Much better than other Lowes
  • JH
    Jennifer Hester
    Oct 8, 2025
    1.0
    This store has become awful . They do not stand behind what they say . They need to do better
  • RD
    Robert Durden
    Sep 14, 2025
    3.0
    Sorry service an the employee's aren't very friendly if I wasn't already there I would have went to home depot instead

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.