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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lexington, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,230 reviews
5 stars
1,217
4 stars
539
3 stars
205
2 stars
99
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting difficulty in finding assistance and poor handling of issues.
Product Availability
Customers frequently noted issues with product availability, including discrepancies between online stock and in-store inventory.
Store Environment
The store is generally described as clean and well-stocked, but some customers expressed frustration with the self-checkout system and lack of traditional cashiers.
Staff Helpfulness
While some reviews praised helpful staff, many others reported difficulty in finding knowledgeable employees when assistance was needed.
- GBGeri BerrieDec 31, 20255.0Customer service had me on hold for 5 minutes checking on a price for me. I finally resorted to hanging up the phone and trying another store
- BCBenjamin CaldwellDec 10, 20255.0Lowe’s in Lexington never disappoints when it comes to having what we need for all the repair and beautification projects we do around our home.
- EVElizabeth VanHoutDec 10, 20255.0Christmas trees are reasonably priced and freash. The Christmas decorations are very cool my Grandson loved them.
- CCCheffy2weffyDec 6, 20254.04 stars for the few employees who want to help customers.
- BMBruce McCraryDec 5, 20253.0It pains me to write this, but it is what it is... Lowe's used to be my go to place for home and home improvement supplies. But in the last few years it has gotten to the point I only go if I have no other choice. They have gone to self service check out's with no other option most of the time. They seem to have really good employees, when you can find one, which isn't a slam on them, the store just seems constantly understaffed. I prefer to do business with small businesses, always have. Between the big box home improvement stores I'll take Home Depot over Lowe's these days, even if it means going out of my way to do so.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lexington, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's in Lexington.
What are the operating hours of Lowe's Home Improvement in Lexington?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas days.
Does Lowe's in Lexington offer pickup and delivery services?
Yes, Lowe's provides in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Lexington?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What services does Lowe's offer in terms of installation?
Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood flooring, HVAC, lighting, plumbing fixtures, roofs, and more.
What are some nearby places I can visit when shopping at Lowe's in Lexington?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Summer Snow Cones for a refreshing treat after shopping.
Where can I get key and locksmith services near Lowe's in Lexington?
Minute Key and minuteKEY, both locksmith service providers, are conveniently located near Lowe's in Lexington.
Are there dining options near Lowe's in Lexington for a meal or snack?
Yes, nearby dining options include McDonald's for fast food, Summer Snow Cones for smoothies and candy, Pizza Hut for pizza, and Subway for sandwiches.
Can I find automotive services near Lowe's Home Improvement in Lexington?
Yes, Mavis Tires & Brakes and Walmart Auto Care Centers are nearby for tire, brake, and other automotive repair services.