Lowe's Home Improvement

4.1
2098 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lenoir, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1201 Hickory Boulevard S.E, Lenoir, NC
28645, United States

Hours

Reviews

4.1
1,971 reviews
5 stars
1,080
4 stars
430
3 stars
187
2 stars
78
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and unhelpful staff, with many customers experiencing difficulty in finding assistance.

Order Fulfillment

Numerous complaints about delayed or incorrect orders, particularly with online purchases and deliveries.

Product Availability

Customers noted that while the store often has a wide selection, items are frequently out of stock or not available.

Store Management

Concerns raised about poor management practices and lack of accountability, leading to customer dissatisfaction.

Pricing Issues

Customers expressed frustration over inconsistent pricing and perceived overpricing on certain items.
  • DP
    Donald Price
    Dec 29, 2025
    5.0
    Most the time have any home improvement needed. If not you can order. If you watch for sales. You come out ahead. If it's the project you are working on has related time.
  • BP
    BIG Popi
    Dec 7, 2025
    4.0
    Nice place
  • TH
    Teri Hunt
    Dec 2, 2025
    1.0
    Ordered 2-items, mini toolboxes. Lenior #1509, on 11/30 at 1:30pm to be delivered. At 7pm got notification Delayed, will be delivered tomorrow. Okay. Next day only info: 'Preparing Your Order' by 2:20pm I called the store, 10min. Wendy at the pro-desk told me my order was there but I should call customer service she was very kind. Sooo, after calling the universal customer service, Kay was nice also BUT could not help due to the 'Deliverer' had not picked up the order yet. I then went to the Lenior Lowe's store 28miles away, at 4:15pm. Heather at customer service, got my order from the locker, apologized. She was very friendly too. 28-miles back. I didn't get refunded for delivery fee. AND, later I got an email stating my order was "Delivered"! NO, Me/Myself and I picked it up! We have been a customer with Lowe's over 20years, highly Disappointed.
  • RU
    Robert Urban
    Nov 21, 2025
    5.0
    This place was awesome!! It's very well laid out and the staff was very helpful!
  • JJ
    James Triplett Jr
    Nov 21, 2025
    5.0
    Excellent shopping place for tools, hardware, anything home improvement wise and gardening

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.