Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Laurinburg, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,152 reviews
5 stars
672
4 stars
259
3 stars
97
2 stars
42
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Stock Availability
Frequent complaints about items being out of stock, particularly lumber and appliances, leading to customer frustration.
Store Organization
Customers noted issues with store organization and layout, making it difficult to find items.
Cleanliness
The store is generally reported as clean and organized, although some reviews mention areas needing improvement.
Delivery Issues
Significant dissatisfaction with delivery services, including delays and poor communication regarding appliance orders.
- CSCalvin StewartJan 5, 20265.0Best staff that helps you with everything.
- CPcassandra penningtonDec 17, 20251.0False advertising, prices incorrect and no help.
- SPSheldon ParrishDec 14, 20255.0This store is clean and organized, I can always find items fast using the Lowe's "app" to find locations.
- JAJim arrigonDec 1, 20251.0Honestly the worst managed store of any kind that I have returned to. I would go elsewhere if there was any other choice in this town… I sometimes drive fifteen or twenty miles to the next nearest Lowes just so I don’t have to deal with the aggravation. Lumber is NEVER where the app says it will be, and if you shop for lumber at the end of the day like I do, the shelves are often empty, or have all the crap others have picked over all day. If I come in the morning, I often cant get a lumber cart because half the carts have abandoned orders all over the lumber department. It’s frustrating to be waiting in line with six lumber carts ahead, four associates doing nothing at the PRO counter while one checkout line is open. Ive tried to order lumber through the PRO desk but they picked crap that I won’t use. All in all, the management at this store disrespects my time and i would go somewhere else a d spend more if there were only another choice.
- S5SilverFox 55Nov 23, 20255.0I went to Lowe's to purchase some house paint. It went very well. I received great customer service. Left feeling like I got exactly what I went for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Laurinburg, NC offer?
Lowe's offers hardware products and construction materials including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Laurinburg, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery or pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What brands are available at Lowe's Home Improvement in Laurinburg?
Lowe's carries many trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, and more.
Are there installation services available at Lowe's?
Yes, Lowe's offers installation services for a variety of products including appliances, flooring, cabinets, HVAC, blinds, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Which nearby furniture store can I visit after shopping at Lowe's in Laurinburg?
You can visit Farmers Home Furniture, a nearby furniture and mattress store, for additional home decor and furniture needs.
Are there nearby dining options near Lowe's Home Improvement in Laurinburg?
Yes, there are several nearby restaurants such as Wooly McDuff's Neighborhood Grille, Mi Casita Mexican Restaurant, Huddle House, Graham's Buffet, and Domino's Pizza for a variety of dining choices.
Where can customers find health and medical services near Lowe's Home Improvement?
Primary Health Choice and RHA Health Services, both offering counseling, mental health, and medical services, are located near Lowe's.