Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Laurinburg, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,145 reviews
5 stars
667
4 stars
259
3 stars
98
2 stars
41
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, many reported poor service, rudeness, and difficulty in getting assistance.
Stock Availability
Customers frequently noted issues with stock availability, often finding items out of stock or having to wait for assistance to locate products.
Store Organization
Several reviews mentioned disorganization within the store, making it difficult for customers to find items and leading to frustration.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication about appliance orders, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided excellent service.
- SBSteff BOct 23, 20252.0I have been shopping at the Laurinburg location for almost a year. The customer service is poor. They either don’t have the staff or the staff is rude. The staff stands in your back pocket at self checkout making one fell as if they are not wanted or have ‘thief ‘ written on their forehead. Customer has to wait until certain times of the day to get lumber cut. From now on I will drive to the Rockingham location for my home project needs.
- STSRIV THEFOURSep 11, 20255.0A+++++
- KDKeith DavisAug 31, 20255.0Not a bad Lowes. Helpful and friendly associates.
- LSLucy ShropshireJul 25, 20254.0Good place for home improvement. Difficult to get help sometimes.
- SSShannonJul 18, 20255.0Great customer service experience. Ms. Lashaun in flooring went out of her way to get me the amount of tile I needed. She contacted several other Lowe’s stores to find us the tiles & made sure they were at the Laurinburg location when we picked them up. Very appreciative of her effort to help!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Laurinburg, NC offer?
Lowe's offers hardware products and construction materials including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Laurinburg, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery or pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What brands are available at Lowe's Home Improvement in Laurinburg?
Lowe's carries many trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, and more.
Are there installation services available at Lowe's?
Yes, Lowe's offers installation services for a variety of products including appliances, flooring, cabinets, HVAC, blinds, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Which nearby furniture store can I visit after shopping at Lowe's in Laurinburg?
You can visit Farmers Home Furniture, a nearby furniture and mattress store, for additional home decor and furniture needs.
Are there nearby dining options near Lowe's Home Improvement in Laurinburg?
Yes, there are several nearby restaurants such as Wooly McDuff's Neighborhood Grille, Mi Casita Mexican Restaurant, Huddle House, Graham's Buffet, and Domino's Pizza for a variety of dining choices.
Where can customers find health and medical services near Lowe's Home Improvement?
Primary Health Choice and RHA Health Services, both offering counseling, mental health, and medical services, are located near Lowe's.