Brand Certified
Lowe's Home Improvement
3.8(2444 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
7316 Knightdale Boulevard, Knightdale, NC
27545, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(919) 266-1178
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Knightdale/1095
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Knightdale, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
7316 Knightdale Boulevard, Knightdale, NC
27545, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.8
2,444 reviews
5 stars
1,226
4 stars
498
3 stars
199
2 stars
106
1 star
415
- KHKris H5 days ago2.0I have such mixed feelings about Lowe's. Right now I am mad as hell and have to vent. I am currently on hold for my local store's appliance department - for 20 minutes so far. And this is typical. I swear Lowe's has absolutely THE WORST customer service I have ever seen. And I say that as a former employee (P/T 0ver 10 years ago). It is nearly impossible to get a human on the phone, and trying to get an intelligent answer out of someone in the store is not much easier. I have so many stories I could tell. I don't get it - I am TRYING to buy something from you! I am TRYING to give you money! And you people can't be bothered to even answer the phone! And yet I keep coming back, partly out of some kind of delusional loyalty as a past employee, I guess. (Up to 25 minutes on hold now btw.) Oh, and also...just trying to get an actual human being on the phone is a challenge in itself. You have to hack your way through the stupid AI "assistant" which is as useless as most of the employees. Lowe's really needs to step up its game. I have about had it. There have to be better alternatives out there. I guess I'll go spend my money at Home Depot. (27 minutes on hold and still no answer.)
- RKREVIEW KINGFeb 27, 20261.0The Men’s Bathroom Needs To Me Cleaned And It’s No Lock On The Stall Door The one in the middle I believe that was the only stall left available to use and I had to go somewhere else to use the bathroom which caused yall to loose out on money
- MMMattFeb 20, 20261.0I have come here on many different occasions throughout the years and every time I have needed assistance in the wood cutting area the saw is “broken”. I can understand this once, but every time? For months and years? It sounds like the McDonalds ice cream machine! It seems lazy/poorly managed. I would recommend the Knightdale Home Depot for actual help, or maybe a Lowe’s owned by somebody else.
- GBGuillermo BlancoFeb 15, 20265.0The extremely professional and kind attitude from our associate Ryan, made the shopping experience an unforgettable one. Walking that extra mile with every single question we asked, he showed that he really cares about customer satisfaction, displaying a perfect set of customer service skills that you don’t see to often these days. Thanks for a wonderful experience.
- SSSharonFeb 7, 20263.0I don't like leaving bad reviews but I felt I needed to leave this one. We did a curbside pickup. We showed up and no one ever came out. My husband had to go in and when he did, the person that he spoke with was very rude to him and walked off. So then I went in and the next person was very helpful but I didn't understand the rudeness from the first one. I have been to this particular store before and never had any issues until today. I have an injured foot and did curbside because it's not easy to walk. We checked in on the app. No one came out. And we had to go in. There was no excuse for that type of rudeness. Otherwise this would have been a 5 star review
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Knightdale, NC?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What are the store hours for Lowe's Home Improvement in Knightdale?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent if the status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many more.
What kind of installation services does Lowe's provide?
Lowe's offers installation services for appliances, flooring, cabinets, HVAC, roofing, decking, blinds, and more to support your home improvement projects.
Are there nearby places to grab a meal after shopping at Lowe's?
Yes, nearby dining options include Smithfield's Chicken 'N Bar-B-Q, The Sports Page (a sports bar), Highway 55 Burgers, Shakes and Fries, and Which Wich Superior Sandwiches.
Where can I get my keys made or locksmith services near Lowe's in Knightdale?
There are two minuteKEY locksmith kiosks close to Lowe's for quick and convenient key duplication or locksmith needs.
What nearby places can help with propane needs while shopping at Lowe's?
Blue Rhino Propane Exchange nearby offers propane refills and exchanges, convenient for grilling or heating supplies from Lowe's.
Are there places nearby where I can access financial services or ATMs?
Yes, near Lowe's you can find CashPoints® ATM, LibertyX Bitcoin ATM, and State Employees' Credit Union for various financial needs.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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