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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Kannapolis, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
3025 Dale Earnhardt Boulevard, Kannapolis, NC
28083, United States
Hours
Reviews
4.3
2,179 reviews
5 stars
1,334
4 stars
487
3 stars
163
2 stars
64
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Cleanliness
The store is consistently noted for being clean and well-organized.
Product Availability
Customers generally found that the store had a good selection of products, although some reported issues with stock and inventory.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, particularly in specific departments like paint and lawn care.
Delivery Issues
There were complaints regarding delivery delays and issues with product quality, particularly with appliances.
- AFAlan Fitzgerald5 days ago5.0Great atmosphere and friendly!
- ZWZack WrightDec 30, 20255.0Super clean and organized. Staff are so helpful. Levi specifically helped us with our needs. He was so attentive it felt as if we were the only customers around!
- LSLaShunda StewardDec 17, 20254.0Just making a return today but who doesn't like hanging out in Lowes.
- HBhershey barsDec 9, 20255.0I want to recognize Christopher Saunders for providing truly exceptional service while I purchased two sump pumps. He was professional, kind, and highly considerate. Chris has a perfect balance of being personable while remaining focused on solving the issue at hand. Furthermore, he was very helpful in pointing out sales and discounts I might be interested in. He is a wonderful representative of the Lowe's team, and because of his excellent help, I will certainly be back.
- NRNasima RDec 5, 20255.0The staff at this location are very helpful. We had 2 associates ask us if we needed help finding anything, and we actually did. Blake was awesome and walked us to the location we needed and then the pro desk section of the store was super helpful as well. They offered tips with some of the products we bought, that I never would have thought of. I highly recommend this location for your home buying needs!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement store in Kannapolis?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, gardening equipment, home décor, tools, lumber, paint, patio furniture, plumbing supplies, and more at Lowe's Kannapolis.
What are the operating hours for Lowe's Home Improvement in Kannapolis?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Kannapolis offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's Kannapolis?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are available at Lowe's Home Improvement in Kannapolis?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's Kannapolis?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinetry, lighting, windows, doors, HVAC, and more.
What nearby key and locksmith services are available near Lowe's Kannapolis?
Nearby key and locksmith services include minuteKEY and Minute Key, which can assist customers needing key cutting or lock services in the area.
Where can I refuel if I visit Lowe's Kannapolis and need gas?
There are several gas stations nearby such as Shell, Marathon Gas, and Circle K, which you can visit before or after shopping at Lowe's.
What dining options are available near Lowe's Home Improvement in Kannapolis?
Nearby dining options include Culver’s, Wendy's, McDonald's, Logan's Roadhouse, and Steak 'n Shake, offering a variety of fast food, American, and steakhouse meals.
How can nearby services like banks and medical centers support my visit to Lowe's Kannapolis?
Nearby services such as F&M Bank and State Employees' Credit Union provide financial assistance, while Northeast Ear, Nose & Throat Center and Pet Emergency & Trauma Services cover medical needs, making the area convenient for multi-purpose visits.