Brand Certified
Lowe's Home Improvement
4.3(2554 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
1255 Western Boulevard, Jacksonville, NC
28546, United States
Certified by Lowe's Home Improvement • May 03, 2026
(910) 938-9100
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/NC-Jacksonville/0556?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-556-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Jacksonville, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.3
2,554 reviews
5 stars
1,616
4 stars
550
3 stars
161
2 stars
79
1 star
148
- DADixie Alexander5 days ago1.0If I could give no stars I would, went there to get a lawnmower and weed eater and they had a deal (literally have a picture of the flyer they had up) saying if you bought a weed eater and blower kit then you got a free battery well they didn't want to honor the flyer so no stars they aren’t helpful and they are rude
- GMGary MoranApr 25, 20262.0They told me I could find what I needed at home depot . Best advise ever from lowes
- SPsabrina pruittApr 4, 20265.0Wonderful customer service from Deborah. I had a charge on my receipt for $104 that was rung up before I started scanning my purchases and I didn't even notice till the next day. She was very kind and was able to help me with my situation
- DODaniel O'ConnorApr 2, 20261.0Ordered 600 landscape bricks over the weekend, the delivery arrived early Monday morning. After inspection it was discovered they had shipped two different colors. Called in to get it corrected, they were supposed to pickup everything that was delivered and replace it with the correct product. Arrived again early Tuesday with material that was believed to be incorrect and no pickup order for what was delivered the day previous. This time I made a visit to the store and asked for a manager, the customer service rep called for one but a manager never arrived. The customer service representative was super helpful and kind and seemed to get everything back on track to be delivered Wednesday. The delivery driver called late Wednesday evening said he would not make it. The delivery was rescheduled for Thursday, it is now 8pm still no delivery. I called the store and requested to speak to a manager, I was told the manager Max was busy and could not come to the phone (no offer to call me back). I shop this store frequently, most of the associates are kind and helpful. However the management seems to be poor and unhelpful, seems like they do not want to be inconvenienced by customer issues.
- CMCynthia McGinnMar 29, 20265.0Assistance offered both for information on garden soil, and then to load the large bags into my vehicle. I gladly accepted!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Jacksonville, NC?
You can find a wide range of quality hardware and construction products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Jacksonville, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Note that hours may vary on holidays.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Jacksonville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there installation services available at Lowe's?
Yes, Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, flooring, lighting, and more.
Where is Lowe's Home Improvement store located in Jacksonville, NC?
The store is located at 1255 Western Boulevard, Jacksonville, NC 28546, United States.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby places include Logan's Roadhouse, a steakhouse restaurant; Bed Bath & Beyond, a department store; and Sleep Inn & Suites, a hotel. These local spots provide dining, shopping, and accommodation options to complement your visit to Lowe's.
Is there a propane supplier near Lowe's Home Improvement in Jacksonville?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient access to propane for your grilling and heating needs.
Are there locksmith services near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key locksmith services are located near Lowe's for your key and lock needs.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 03, 2026Yext Knowledge Graph
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