Brand Certified
Lowe's Home Improvement
4.3(1911 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
425 Yopp Road, Jacksonville, NC
28540, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(910) 320-9030
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Jacksonville/2737
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Jacksonville, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.3
1,911 reviews
5 stars
1,199
4 stars
419
3 stars
140
2 stars
42
1 star
111
- JCJames CanadyFeb 24, 20265.0Took the sink apart to clean a clogged sink and had to replace two of the pipes. RJ was a tremendous help in explaining how to fix my plumbing problem. Also bring pictures they help really delineate what your problem is. It only took two trips to Lowe's by the way.
- KKKARENFeb 14, 20264.0I purchased a couple days ago a wall oven, still waiting for it to come in, which is fine, I know its due to be in around the 25th of February. When I placed the order it did not give me the option to use my husband's military discount, however, it did give us 5% off. I know you can't get both discounts, but i would of preferred the military discount. Not to happy with this, and now, we are getting ready to purchase and have installed carpet in our home but not sure to use Lowes or Home Depot.
- MWMike WatkinsJan 28, 20265.0I was looking for a propane heater and asked an employee and she went out of her way to assist.
- PCPaul ClarkJan 15, 20265.0My wife started painting our house and the team members at Lowe's were helpful in helping her pick the right color.
- TTTiredPotatoJan 13, 20265.0For some reason my old review is gone so here is this. At least 3 years ago I bumbled into the store asking for help. I don't remember the woman's name but I was wearing an orange bandana. I had a terrible experience with Home Depot and the lady from Lowes not only helped with find what I needed but even took the time to walk me through how to do it because I'd never connected a dryer exhaust before. Pretty sure I cried in front of her cause I was so angry but relieved to FINALLY have help considering how terribly I'd been treated by Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Jacksonville, NC?
You can find products like appliances, bathroom and kitchen supplies, building materials, flooring, garden tools, grills, hand tools, hardware, lighting, plumbing supplies, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Jacksonville, NC?
Lowe's is open Monday to Saturday from 6 AM to 9 PM, and Sunday from 8 AM to 8 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
What installation services does Lowe's provide?
Lowe's offers various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decking, dishwashers, doors, garage doors, lighting, roofing, and more.
Are there nearby places I can visit after shopping at Lowe's in Jacksonville, NC?
Yes, nearby places include Wine & Design Jacksonville, a venue for paint and sip events; Family Concepts & Communications PC for counseling services; and Little China Restaurant, a local dining option.
Can I find nearby services like key and locksmith shops close to Lowe's?
Yes, nearby are minuteKEY and Minute Key, both key and locksmith services conveniently located near Lowe's.
Are there any nearby places for propane services near Lowe's in Jacksonville?
Yes, Blue Rhino Propane Exchange is close to Lowe's and provides propane supply services.
How can I contact Lowe's Home Improvement for customer service?
You can reach Lowe's customer service by email at customercare@lowes.com or call their main phone number at +1 910-320-9030.
Brand Certified Facts from Lowe's Home Improvement
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