Brand Certified
Lowe's Home Improvement
4.2(1974 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
16830 Statesville Road, Huntersville, NC
28078, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(704) 892-9449
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Huntersville/0489
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Huntersville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,974 reviews
5 stars
1,227
4 stars
377
3 stars
114
2 stars
59
1 star
197
- JFJuan FernandezFeb 28, 20264.0Zoe at the cash register very nice and helpful and Brandy on the paint department also extremely nice and quick she help me to get the paint fast to get back to work and the young guy I didn't get his name because i was on a little rush was very well educated and helpful to get my paint ☆☆☆☆☆☆ six stars 😃 but there was another lady, at the paint department with long hair that wasn't very helpfull it may been a bad day for her, i don't know? but i hope whatever was going on with her she find peace in her heart i wont get on details but. that's what she proyects to me when i aproach her for a question and paint almost 5 stars ☆☆☆☆ 1/2
- CCCFeb 25, 20261.0Lowes no longer warranties kobalt or craftsman tools unless they were bought within the past 60 days with receipt. This has caused me a significant issue because its supposed to be lifetime hassle free but its just another false promise. I had my receipt and every part that comes with the tool and was just brushed off and given no assistance. Very bad customer service today and its a shame because this store used to be great.
- AWAdam WillsFeb 9, 20264.0I wanted to give a huge shout-out to Jaden for saving my shopping trip two Saturdays ago during the snowstorm. I came in specifically for flooring and tile, but the flooring department was completely deserted. I headed over to the appliances department to find help and met Jaden. He was incredibly professional and tried multiple times to page someone to flooring. He even specifically called for Martin over the intercom to assist a waiting customer. After waiting over 10 minutes with no show from the flooring team, Jaden took it upon himself to step in. Even though it wasn't his department, Jaden helped me find exactly what I needed, answered my questions about the materials, and even rang me up. He turned a negative experience into a successful trip. The Downside: While Jaden is a rockstar, the flooring department's service was unacceptable. It’s disappointing that Martin didn't show up to his own department after multiple pages. I’ll be back for Jaden’s help, but I’ll be hesitant to visit that flooring department again until they prioritize their customers.
- CBchadwick beckfordFeb 7, 20261.0I just drove across town to purchase quarter round for a job that was in progress. I had already purchased the quarter round from the store at Iverson way. (Lola was amazing) I checked the website and it said this store had 16 available for pickup. When I get here they’re telling me they don’t have any and it’s on buy back. This should have been updated in your system to avoid wasting peoples time and money. As a pro who relies on Lowes heavily to fulfill clients work orders, this is a major set back for me. Also James has terrible customer service and seemingly favors people of his own race to others. As I was searching around in his dept. a guy walked by minding his business and he stopped him to ask him if he needed help while ignoring me, who he saw walking around looking. Then I had to go to him for help only for him to basically brush me off, ZERO soft skills. This is the worst Lowes I’ve ever been to. There’s literally a Home Depot next door, TRAIN your reps!!
- WWWade WigginsJan 29, 20261.0Lowes policy changes have honestly become a nuisance especially their pay through text message im a contractor and yesterday I was delayed for an hour at checkout.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Huntersville?
You can find a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment at Lowe's in Huntersville.
What are the store hours for Lowe's Home Improvement in Huntersville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account; email updates will also be sent to you.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the return through your Order History, while in-store returns require proof of purchase at the customer service desk.
What brands does Lowe's Home Improvement carry?
Lowe's carries popular brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, and many more trusted names.
What types of installation services does Lowe's provide?
Lowe's offers installation services for appliances, blinds, cabinets, carpet, countertops, decks, doors, flooring, generators, lighting, roofing, and more.
Are there nearby places that can help with key or locksmith services?
Yes, nearby places such as Minute Key and InstaFob offer key and locksmith services that could complement your visit to Lowe's for home improvement needs.
What nearby educational services are available for families visiting Lowe's?
There are nearby day care and preschool services such as Kids 'R' Kids Academy of Lake Norman and Kids R Kids Learning Academy of Lake Norman, which could be useful for families shopping at Lowe's.
Where can I find nearby medical and dental care close to Lowe's Home Improvement?
Nearby medical and dental facilities include Dr. Scott P. Guice, DDS, PA for dental needs and Atrium Health Diabetes & Nutrition Care for medical services.
Brand Certified Facts from Lowe's Home Improvement
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