Brand Certified
Lowe's Home Improvement
4.2(716 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
2240 Ralph Stephens Road, Holly Springs, NC
27540, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(919) 586-3155
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Holly Springs, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Lowe's Home Improvement
2240 Ralph Stephens Road, Holly Springs, NC
27540, United States
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.2
716 reviews
5 stars
458
4 stars
117
3 stars
34
2 stars
21
1 star
86
- AMA MyersMar 1, 20265.0Always find what I need
- LLLiv Laugh LoveFeb 27, 20265.0Everyone was so sweet! Tony especially helped means got me 50 dollars off my purchase. They were more than happy to help get the big box into my car and never left my side when I needed helped. I really recommend this Lowe’s if you are running and errand for someone and have no idea what you are looking for lol.
- RRRicky RableFeb 21, 20262.0Never a register open with an actual person. Only self check out available.
- TDTanner DavisFeb 15, 20261.0Take the flock cameras down. Home Depot in fuquay has the same items and they respect the customers.
- KRKatie RJan 30, 20261.0ZERO stars: As an Uber driver, went to get orders. Sharon/Sandra whatever her name was who helps you retrieve items orders - well, she must work for the FBI/CIA AND THE DMV - OH, I mean, she helps drivers get orders. Only time a Lowes employee asks for my ID. I go get it for her - no problem. No fuss. Yes, ma'am. I get back. She doesn't have my orders waiting for me.... This FBI/CIA/DMV worker saw I had two licenses. She proceeds to bring me into questioning on why I have two IDs. IT IS NONE OF YOUR BUSINESS; you got my ID with my name and she interrogated me. I felt harassed. She was not listening. She asked me the client's name several times...I want to say 4+ in a matter of minutes. She was too busy concerned about why I had two licenses. The Word said, you should love your neighbor as you love yourself - she did not! For her safety, she needed to know...? Was this a crime stoppers? Did I commit a crime? It's really none of her business. TERRIBLE customer service. People at Lowes in Garner and Cary - never have a problem with, kind as can be. Over at this Lowes, we got the thought police investigating me over my ID. I kept my mouth shut because she seemed to be on a power trip, and I just wanted to do my job and FAST! SHE DELAYED ME SO MUCH! I had to cancel my 3rd order I was suppose to pick up there because I was traumatized and could not face her again. Thus I lost income due to this encounter because I had PTSD and couldn't go back in for my 3rd order. Give any thought police a job with authority, and they think it's a cold case crime they need to solve why I have an old and new license in my wallet. ZERO STARS. NEVER GETTING ORDERS HERE AGAIN. Also: I scanned all the barcodes to check in. Her machine did not pick any up. Machine didn't work. She needed to scan each bar code order while trying to interrogate me; albeit I already scanned in at their check in center. Terrible (I had to ask her name, bc she was hiding her badge...smh! If you are on a power trip - show your name!)
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Holly Springs, NC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, outdoor furniture, plumbing, lighting, and much more.
What are the operating hours for Lowe's Home Improvement in Holly Springs?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services, including same-day delivery.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are also sent when status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer installation services for purchased products?
Yes, Lowe's offers a variety of installation services including for appliances, flooring, cabinetry, blinds, roofing, and more.
Are there any special services related to recycling at Lowe's?
Lowe's offers recycling services for electronics, light bulbs, and batteries.
What should I do if I want to return or exchange an item bought at Lowe's?
Most items can be returned within 90 days; online purchases can be returned starting through your online order history, and in-store returns require proof of purchase at customer service.
What nearby places can I visit after shopping at Lowe's in Holly Springs?
Nearby you can visit Jim's Ole Time Hot Dogs for a quick meal, Mellow Mushroom for pizza, or Whistle Express Car Wash to freshen your vehicle after shopping.
Where can I get propane exchanged near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby if you need to swap your propane tanks conveniently.
Are there any services nearby that complement Lowe's locksmith needs?
Minute Key, a nearby key and locksmith service, can assist with any lock-related needs while you're shopping in the area.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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