Extra Space Storage

5.0
544 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1309 New Hill Rd in Holly Springs, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, office space available, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1309 New Hill Rd, Holly Springs, NC
27540, United States

Hours

Reviews

5.0
544 reviews
5 stars
532
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Paul received consistent praise for his exceptional customer service, being described as helpful, friendly, and patient.

Facility Cleanliness

The storage facility is frequently noted for being clean, well-maintained, and secure.

Ease of Process

Customers appreciated the quick and easy rental process, with many highlighting the thorough explanations provided by staff.

Pricing Concerns

While many found the initial pricing competitive, some customers expressed concerns about subsequent rate increases.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, recommending the facility and its staff.
  • EK
    Emilee Kailey
    2 days ago
    5.0
    Our experience was wonderful! Diana made everything so seamless and was so friendly / caring of what we wanted and could afford!
  • CG
    Cody Gull
    Nov 17, 2025
    5.0
    Very professional and answer any of your questions I've never had any problems with them
  • JM
    Jaxon Mounteer
    Nov 15, 2025
    5.0
    Diana is awesome! She is so fun to work with and very knowledgeable!
  • KW
    Kathy Wood
    Nov 10, 2025
    5.0
    Paul was awesome!!!
  • TW
    Tim W
    Nov 10, 2025
    1.0
    This is a serious loan-shark warning review due to a pattern emerging from most Storage Companies. In the fine print at the last part of the contract sign-up did you know the company can raise the rent the very next month or at anytime during your lease and there are no limitations to how much they can raise it. I've just confirmed this is the case with Extra Space as well. And this is true of many other storage providers that i will be reviewing as well. This frankly means they will entice you with a month free low signup but in my personal experience and comments from others many companies more than double your rent over a years time. They are gambling you will go along with it because of the pain of moving. These types of contracts should be illegal honestly as they hide it till the very end and there is no limit as to how high they can raise it immediately after your first month.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.