Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hickory, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,714 reviews
5 stars
1,529
4 stars
636
3 stars
219
2 stars
112
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Store Cleanliness
The store is generally reported as clean and well-maintained, including restrooms.
Product Availability
Customers expressed frustration over stock issues, including items being advertised but not available in-store.
Checkout Experience
Self-checkout is often inconvenient, with long wait times and limited staff assistance during busy periods.
Employee Knowledge
Inconsistent employee knowledge; some customers found staff to be very helpful, while others reported difficulty in finding knowledgeable assistance.
- DCDudley Christian3 days ago5.0Chester in flooring helped us with a carpet order and did a great job. He was very helpful and knew his department well.
- PCPamela Cole5 days ago5.0Excellent service.. Customer reps are sensitive to our needs .Very helpful and eager to support as need.. I was shopping for chair leg covers.
- BMBruce MatthewsNov 5, 20251.0This place is trash I went to buy a deep freezer and they would not sale me one because I was a walk in and didn't place a order online because what they had in stock was for online orders Lowe's is trash
- SCShannon CromerOct 31, 20251.0I've spent a lot of money here over the years but it might be time to drive farther to home depot. This Lowe's location has turned into a mass of chaos.
- WCWanda CopeOct 15, 20255.0Les in the appliance section is amazing! Always up to date on all products So very helpful, Thank you Les as always for your guidance and help. Also Ken in the butcher block section was most helpful and informative! 5 stars for both gentlemen. Judy at the self checkout area is so helpful!! She is always smiling and asking what she can do to help. Judy has a gift that welcomes you to Lowes and makes you feel special. Thank you Judy for all your help over many renovations
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hickory, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, plumbing supplies, and more at Lowe's Hickory store.
What are the store hours for Lowe's Home Improvement in Hickory, NC?
Lowe's Hickory is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's Hickory offers both in-store pickup and delivery services for your convenience.
What brands can I expect to find products from at Lowe's Home Improvement in Hickory?
You can find products from trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many more.
How can I check the status of an order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Hickory?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, cabinets, flooring, doors, windows, HVAC, and more, as well as free delivery and haul away, easy returns, and exchanges.
Are there any nearby places I can visit before or after shopping at Lowe's Home Improvement?
Yes, nearby places include Shoppes at Hickory shopping center for retail therapy, Patriot Brew Thru and Axe Throwing for entertainment, and McDonald's for a quick meal.
Is there a locksmith service near Lowe's Home Improvement in Hickory?
Yes, Minute Key key and locksmith services are located nearby for your convenience if you need key duplication or locksmith help.
Can I find tire services near Lowe's Home Improvement in Hickory?
Yes, Discount Tire is located nearby and offers tire dealer and repair, oil change, and automotive parts and accessories services.