Brand Certified
Lowe's Home Improvement
4.2(2872 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1550 21st Street Drive S.E, Hickory, NC
28602, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(828) 304-9063
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Hickory/1557
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hickory, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,872 reviews
5 stars
1,628
4 stars
652
3 stars
234
2 stars
122
1 star
236
- APAnna PopeFeb 9, 20265.0Was in on Saturday and Ken helped me find some washers and nuts in the Hickory NC store on Hwy 70. He was very nice and willing to help!
- JFJoel FosterFeb 9, 20265.0Jeffery in the paint department is very helpful and patient. Great customer service, answered all my questions and provided valuable advice.
- THTonia HudsonFeb 6, 20265.0Was looking for water filter salt and the employee walked with me to get but they were sold out. He looked it up to see if any other stores had and when they were going to get their shipment.
- ASandrea SFeb 4, 20265.0We went here a few weeks ago and we had the best service from Kenneth D. WE BOUGHT A PROPANE HEATER AND HIS CUSTOMER SERVICE WAS THE BEST! I LOST THE Receipt OR I would have done the lowes survey but Kenneth D YOU ROCK! THANK U LOWES IN HICKORY..WE LIVE IN GASTONIA AND WILL DRIVE TO HICKORY BC OF THE MOST APPRECIATED CUSTOMER SERVICE.
- JLJeannie LuckeyJan 31, 20265.0I always have a good experience at Lowes the staff there are very knowledgeable and helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hickory, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, plumbing supplies, and more at Lowe's Hickory store.
What are the store hours for Lowe's Home Improvement in Hickory, NC?
Lowe's Hickory is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's Hickory offers both in-store pickup and delivery services for your convenience.
What brands can I expect to find products from at Lowe's Home Improvement in Hickory?
You can find products from trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many more.
How can I check the status of an order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Hickory?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, cabinets, flooring, doors, windows, HVAC, and more, as well as free delivery and haul away, easy returns, and exchanges.
Are there any nearby places I can visit before or after shopping at Lowe's Home Improvement?
Yes, nearby places include Shoppes at Hickory shopping center for retail therapy, Patriot Brew Thru and Axe Throwing for entertainment, and McDonald's for a quick meal.
Is there a locksmith service near Lowe's Home Improvement in Hickory?
Yes, Minute Key key and locksmith services are located nearby for your convenience if you need key duplication or locksmith help.
Can I find tire services near Lowe's Home Improvement in Hickory?
Yes, Discount Tire is located nearby and offers tire dealer and repair, oil change, and automotive parts and accessories services.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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