Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3211 Falling Creek Rd in Hickory, NC today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, drive up climate controlled units, wide drive isles, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
377 reviews
5 stars
352
4 stars
15
3 stars
6
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly Mark and Brandon.
Cleanliness
The facility is frequently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the quick and easy rental process, both online and in-person, making it convenient for customers.
Value for Money
Customers appreciated the competitive pricing and value offered, often noting significant savings compared to other storage options.
Communication
Effective communication from staff, including follow-ups and assistance with inquiries, was frequently mentioned as a strong point.
- CCCarolyn L Chason6 days ago5.0Brandon at customer service was excellent
- CCCoreyNov 13, 20255.0Brandon was great
- ACAmari CarterNov 10, 20255.0Great customer service
- CMC MillerNov 5, 20255.0This is probably the best extra space period. Brandon was extremely inviting, pleasant and a delight to work with. I had a few questions and he got his manager Chuck on the line to assure validity. The location is one of a mind
- SSSamorya SherrillOct 18, 20255.0I had a wonderful experience at ExtraSpace, Mark explained everything to us very well, showed various storage units and went over everything that we need to know. Thanks Mark 😊
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hickory, St Stephens, Northlakes, Viewmont, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of 29th Ave NE and Falling Creek Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Hickory, NC?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
What types of storage units are available at Extra Space Storage?
They offer a large selection including drive-up units, climate-controlled units, and vehicle storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at the facility.
How can I determine the right storage unit size for my belongings?
Use the helpful Storage Unit Size Guide provided by Extra Space Storage to estimate the space required based on your items.
Does Extra Space Storage provide climate-controlled storage units?
Yes, most facilities offer climate-controlled storage units for temperature-sensitive items as an option.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located?
It is located at 3211 Falling Creek Rd, Hickory, NC 28601, near the intersection of 29th Ave NE and Falling Creek Rd.
How can nearby Pebble Creek Sports Club benefit me when visiting Extra Space Storage?
You can enjoy fitness and tennis activities at Pebble Creek Sports Club before or after your storage visit, making your trip more convenient and enjoyable.
What other services or places near Extra Space Storage might be useful?
Nearby services include property management at Wynnshire Ridge and home cleaning at D&D Pressure Washing, which you might find handy when organizing your move or storage needs.
Are there any nearby retirement or assisted living facilities around Extra Space Storage?
Yes, Holiday Pinecrest, Pinecrest, and Solista Hickory are nearby assisted living and retirement facilities, useful to residents needing storage for personal belongings.