The folks at SiteOne are very knowledgeable. It’s a large outfit with huge supplies of pavers and landscaping supplies. We have done many large jobs using them for the supply. They always take good care of us.
JL
Jeff Lovelace
Jun 30, 2023
4.0
Josh was terrific in helping us identify our hardscape blocks and offering us names and phone numbers of possible contractors to help us with installation.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Stone Center?
Complete the Request an Account form available at the top right corner of the SiteOne Stone Center website. You will need your SiteOne customer number. If you are not a current customer, call 1-800-SITEONE (1-800-748-3663) to apply.
Are all the products offered by SiteOne Stone Center available online?
Yes, most products are available online. If you cannot find a specific item, you can add a note during checkout or contact your local branch for assistance.
How can I place an order at SiteOne Stone Center?
Log in to your account, confirm your selected branch, add products to your cart, and proceed to checkout where you can choose pickup or local delivery options.
What are the operating hours of SiteOne Stone Center?
The center is open Monday through Friday from 7:30 AM to 4:30 PM and closed on Saturdays and Sundays.
Is local delivery available when ordering online from SiteOne Stone Center?
Yes, local delivery is offered on most orders within 60 miles of the branch, though a delivery charge may apply.
What do I need to bring to pick up my order at SiteOne Stone Center?
Bring a government-issued photo ID along with your order number or the Order Ready notification email to pick up your order.
How long will my order be available for pick up at SiteOne Stone Center once it is ready?
Your order will be available for pick up for up to seven days from when you receive the Order Ready notification email. Unclaimed orders may be canceled after this period.
Which landscaping suppliers are located near SiteOne Stone Center?
Nearby landscaping suppliers include SiteOne Landscape Supply and Villa's Landscaping, both offering professional landscaping materials and services.
Are there any places to eat near SiteOne Stone Center?
Yes, you can find Latin American cuisine at El Chapulin restaurant and Mexican food at Molka-gt Authentic Mexican Food, both nearby the center.
Where can I get automotive services near SiteOne Stone Center?
Several automotive options nearby include Automotive Discount for repair and tire services, Mountain Express Car Wash, and BP gas stations for fueling and convenience.