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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Hendersonville, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1415 7th Avenue. East, Hendersonville, NC
28792, United States
Hours
Reviews
3.8
2,085 reviews
5 stars
967
4 stars
477
3 stars
236
2 stars
119
1 star
286
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty in getting help, long wait times, and unresponsive staff.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including missed deliveries, lack of communication, and delays.
Staff Knowledge
While some employees received praise for their helpfulness and knowledge, many customers noted that staff often lacked product knowledge and were unable to assist effectively.
Store Condition
The store was generally described as clean and organized, but some customers mentioned issues with cluttered aisles and disorganized shelves.
Product Availability
Customers frequently experienced discrepancies between online inventory and actual in-store availability, leading to frustration.
- RPRobert V PutnamDec 29, 20255.0Went looking for a specific thing, the app showed me right where it was at.
- GTGarrett TurnerDec 23, 20251.0Don’t ever buy a water heater from this place. Put in the heater, it did not work. Lowes says well we can’t return it because it’s been installed. Well yeah? How do you know it’s bad if you don’t install it. They push all responsibility to the manufacturer, they wanna send new parts….. blah blah blah. No hot water for weeks. Lowes sucks, don’t buy appliances.
- AAAllenDec 21, 20254.0If you e ever been in a Lowes that was busy then you know what it was like. Polite helpful employees.
- YKYeuniche KozhokarDec 18, 20251.0We had something delivered to our property and the driver left but then we see him drop some cement on our neighbor property( not our order) and ruined their grass. The driver didn’t call anyone to try to clean it up. We did the best we could to clean it but we just don’t have the right stuff to clean it up with. I go in the store to sort it out just to be told I will have to talk to the other company!?!? Don’t get anything delivered from the Lowe’s store. The delivery services are horrible and you I’ll have lots of stress from them.(second order and both times absolutely horrible experience)
- BYBill YanceyDec 11, 20255.0Dan Spear is worth his weight in gold, treat him well! After greeting me with a warm smile and greeting, He went out of his way to take me to the right aisle and show me the grill parts. Thank you Dan!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hendersonville, NC?
Lowe's offers a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement provide?
Services include appliance installation, flooring installation, deck installation, door and window installation, lighting and ceiling fan installation, smart home installation, and many more.
What are the store hours for Lowe's Home Improvement in Hendersonville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on major holidays.
Can I order products online and pick them up in-store at Lowe's?
Yes, Lowe's offers in-store pickup where you will receive an email when your order is ready. You can pick it up during operating hours with your confirmation and photo ID.
Does Lowe's Home Improvement offer delivery services?
Yes, Lowe's provides delivery services for your convenience.
How can I find a product on Lowe's website?
You can search by keyword, item number, brand, or manufacturer's model number, or browse by department to find products on their website.
What nearby places can I visit when I shop at Lowe's in Hendersonville?
Nearby places include minuteKEY for locksmith services, Blue Rhino Propane Exchange for propane needs, and Piggy's Ice Cream and Harry's Grille for dining options.
Are there any nearby financial services close to Lowe's Home Improvement?
Yes, Telco Community Credit Union - Hendersonville Branch and Truist bank are nearby for your financial needs.
What entertainment options are available near Lowe's in Hendersonville?
You can visit Four Seasons Cinemas for movies or explore the Music Academy of Western North Carolina for arts and entertainment near Lowe's.
What payment options does Lowe's accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.