Extra Space Storage

5.0
262 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 137 Sugarloaf Rd in Hendersonville, NC today! Our large selection of storage units, all-hours access, manager living on site, exceptional security, covered loading bay, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
137 Sugarloaf Rd, Hendersonville, NC
28792, United States

Hours

Reviews

5.0
262 reviews
5 stars
259
4 stars
1
3 stars
1
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly John, for their professionalism, helpfulness, and responsiveness.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Many reviews highlight the ease of access to the facility and the straightforward process for renting units.

Communication

Staff members are noted for their strong communication skills, ensuring customers feel informed and supported.

Concerns on Pricing

Some customers expressed dissatisfaction with sudden price increases and issues related to security after a change in ownership.
  • SJ
    Sydney Justice
    3 days ago
    5.0
    Kayla was an absolutely amazing help when I moved into my storage building. She showed up ready to work, stayed positive the whole time, and made the whole process so much easier for me. She organized everything with care, moved things efficiently, and kept me calm when I started stressing. I honestly couldn’t have done it without her. If you ever need someone dependable, hardworking, and genuinely supportive, Kayla is the one. I’m beyond grateful for her help!
  • KH
    Kameron Henderson
    3 days ago
    5.0
    I spoke to a very nice employee named Kayla when I was thinking of switching to extra space , she took her time explaining prices and sizes and answered all my tedious questions. She was very patient and kind along with being knowledgeable about the company and what they have to offer. She was a delight and made it very easy to work with this company I would definitely recommend !
  • AB
    Angela Brown
    Nov 8, 2025
    5.0
    Great experience setting up my storage unit. Mike and Nick were very helpful and made the process extremely easy. They went out of their way to ensure I received a unit that would meet my needs at the best possible price. Definitely recommend!
  • CB
    Catherine Brown
    Nov 3, 2025
    5.0
    On short notice, I needed a small storage unit in Hendersonville, NC. I called several facilities but Extra Storage space offered the best price on a secure, climate-controlled unit near our home! Nick (new manager) was super helpful when I arrived and the facility was spotless! Highly recommend!
  • SC
    Summer Broadbent Carpenter
    Oct 26, 2025
    5.0
    We rent from the Naples location but they have limited office hours. When I spoke by phone with Kayla, she reassured me they could assist me at the Sugarloaf location with payment issues we had on our account. From the time I walked in that Thursday afternoon until I left, Kayla & her coworkers were kind, helpful, patient & reassuring. Kayla even went above and beyond by following up by phone the next day (Friday) to confirm her Saturday hours at the Naples location so that my husband could meet her to do a lock change. I truly appreciate her taking the time to follow up with her customers as well as be in office when she said she would. Kayla is an asset to your company & an customers! Thank you Kayla 😊!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.