Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hampstead, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,573 reviews
5 stars
940
4 stars
340
3 stars
110
2 stars
57
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, highlighting specific employees who went above and beyond to assist.
Product Availability
Customers appreciated the good selection of products, although some expressed frustration with the availability of certain items.
Delivery Issues
Numerous reviews mentioned significant problems with delivery services, including delays and poor communication.
Restroom Conditions
Several customers noted that the restrooms needed attention, citing issues like lack of supplies and maintenance.
Online Order Experience
Customers reported dissatisfaction with the online order and pickup process, indicating it was often inefficient and frustrating.
- NPNoel Poisel2 days ago5.0My husband is one of the local handyman and is here all the time at the pro counter getting supplies for jobs. We’ve been to several locations all around the US, but the customer service here has made this one, our favorite, and our go to for everything. The only thing we still like better at Home Depot is their monthly kids craft workshops. Lowe’s could even take the cake on that one if they tried.
- JMJohn McMahonNov 11, 20255.0Always appreciate Lowe's. Employees greet and offer to help.
- KMKendric MitchellOct 25, 20255.0Rob is extremely helpful without even being asked he asked if we needed help. This is the first time I've ever been offered help without asking at any home improvement store.
- EWEva WeberOct 6, 20255.0I went in today to pick up 33 bundles of shingles. 15 bundles in, my husband called to tell me to just get 39 as there are 39 per pallet. Zachary offered his help and without hesitation pushed my 15 bundles to the side and offered to get a pallet down. I felt terrible, but can’t thank him enough for being so understanding and especially helpful. He had a positive attitude and willing to go the extra mile to help a customer out. Thank you so much for making the process less painful!
- MFMaddie FischerSep 27, 20255.0We visit this Lowe’s location frequently and always have the best service! The last couple times we have visited Bridget has helped us. She is incredibly insightful and super proactive in helping customers find what they need. She helped us count out tile for our bathroom project, and even helped us repackage every single piece in safe, protective boxes to ensure that they didn’t break! When we finished working with her, she introduced us to John and Zach, who helped us with lots of questions regarding framing out a project on our house. They were very helpful. This location clearly prioritizes hiring people who care about high quality service and commitment to helping customers feel empowered to take on big tasks! Thank you Bridget, John and Zach!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Hampstead, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, hardware, tools, lighting, and outdoor equipment from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and more.
What are the operating hours for Lowe's Home Improvement in Hampstead?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's in Hampstead offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation and repair services are offered at Lowe's Hampstead?
Lowe's provides a broad range of installation and repair services including appliances, flooring, windows, doors, lighting, HVAC, fencing, roofing, and many more professional installations.
Are there any nearby places where I can get keys or locksmith services near Lowe's Hampstead?
Yes, there are several Minute Key locations near Lowe's where you can get key duplication and locksmith services, helpful for customers needing these services while shopping at Lowe's.
Where can I get propane near Lowe's Home Improvement in Hampstead?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers shopping for grills and outdoor equipment at Lowe's.
What nearby dining options are available when visiting Lowe's in Hampstead?
Nearby you can find dining options such as Subway, Bojangles', Starbucks, and ZENSHI Handcrafted Sushi, perfect for grabbing a meal before or after shopping at Lowe's.
If I'm working on a home improvement project, where can I find gas and automotive services near Lowe's?
Nearby options include Harris Teeter Fuel Center, Exxon, Holt Oil Convenience Store, and Excel Automotive & Tire, providing fuel and automotive services convenient for customers visiting Lowe's.