Find everything you need for home upgrades at Lowe’s in Hampstead, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including delays, miscommunication, and poor handling of appliance orders.
Product Quality Concerns
Several customers expressed dissatisfaction with the quality of appliances and the warranty service, indicating frustration with defective products and inadequate support.
Store Experience
While some customers enjoyed a clean and organized store, others reported difficulties in finding help and navigating the layout.
Return Policy Frustrations
Customers frequently complained about strict return policies and poor handling of returns, leading to dissatisfaction with the overall shopping experience.
DS
Dan Soares
Dec 23, 2025
1.0
There appliance center is a joke. Make sure you get the extra insurance. There delivery and setup team is horrible. They delivered me a broken refrigerator on a friday and wouldn't fix it or replace it. I had to fight with the store manager to replace it after the weekend. This was due to the delivery team not adding all the notes. Thank God he gave me his number and texted me they would fix it. So 2 weeks later we got a new refrigerator. Lost $600 in food.
PP
Peter Prodzenko
Dec 9, 2025
2.0
My wife fell in love with this silly looking thing- a seasonal holiday item that was the last one on display. The fake bark around his body was loose and practically falling off. He was in pitiful condition. She asked for consideration on the price because he was in such poor condition. Shame on you Lowes for denying her request on a damaged item. I would have walked out, but it was love at first sight with her cross eyed “Loggerhead.” We nursed him with some Titebond and his fake greens are now live fresh greens. At least a 10 pointer, sporting a bow tie and an odd looking bird cleaning up some nits he picked up in your store. Bah humbug to Lowes. We’ll have laughs every year in spite of you.
RH
Reb Harbin
Dec 4, 2025
1.0
Had a good in store experience on my 2nd visit, we wont involve the first. Anyway purchased 4700.00 in appliance, 2 Ranges, 1 washer fryer set and a over the range microwave.
Following day started receiving messages about delivery from a couple of different stores but all items were accounted for. Day before 2 items were to be delivered Dryer and 1 Range, I received a call stating the items were not available and I needed to come in and choose replacement items. Now when you shop for appliances al of the choices are there for you to choose from and no point in time was I looking for a second option. I cancelled the entire order and had to return to the store to receive the complete refund as they only credited part of it stating i took the other items. Long story short terrible experience, no one offered a viable solution nor did they seem to care. This is the only Home Improvement store in close but I will be making the drive to Wilmington or Jacksonville going forward. In this difficult retail environment I would have hoped for a better experience. Buyer beware when ordering anything requiring delivery!!!!
SJ
Sami Jones
Nov 29, 2025
1.0
Tried to return an (unopened) ceiling fan today - I told them store credit was fine as I needed something else. They told me they would not accept it because it was outside of the return policy. Even though it was unopened and still actively being sold in the store. I will no longer be shopping there for my home renovations.
EH
EMILY HINSENKAMP
Nov 26, 2025
5.0
Andrea, Johnny, and Jamal were bringing the Holliday spirit today and helped me not only pick out a perfect Christmas tree but also find the right stand and put it on for me! They went out of their way to be so helpful! Thank you guys! You made my day.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Hampstead, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, hardware, tools, lighting, and outdoor equipment from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and more.
What are the operating hours for Lowe's Home Improvement in Hampstead?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's in Hampstead offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation and repair services are offered at Lowe's Hampstead?
Lowe's provides a broad range of installation and repair services including appliances, flooring, windows, doors, lighting, HVAC, fencing, roofing, and many more professional installations.
Are there any nearby places where I can get keys or locksmith services near Lowe's Hampstead?
Yes, there are several Minute Key locations near Lowe's where you can get key duplication and locksmith services, helpful for customers needing these services while shopping at Lowe's.
Where can I get propane near Lowe's Home Improvement in Hampstead?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for customers shopping for grills and outdoor equipment at Lowe's.
What nearby dining options are available when visiting Lowe's in Hampstead?
Nearby you can find dining options such as Subway, Bojangles', Starbucks, and ZENSHI Handcrafted Sushi, perfect for grabbing a meal before or after shopping at Lowe's.
If I'm working on a home improvement project, where can I find gas and automotive services near Lowe's?
Nearby options include Harris Teeter Fuel Center, Exxon, Holt Oil Convenience Store, and Excel Automotive & Tire, providing fuel and automotive services convenient for customers visiting Lowe's.