Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Greenville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,518 reviews
5 stars
875
4 stars
337
3 stars
128
2 stars
50
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting long wait times and unhelpful staff.
Staff Knowledge
Several reviews highlight a lack of product knowledge among employees, leading to frustration for customers seeking assistance.
Store Experience
While some customers appreciate the store's cleanliness and organization, others report issues with inventory availability and pricing discrepancies.
Positive Interactions
Despite negative experiences, there are numerous mentions of friendly and helpful staff members who provided excellent service.
- KBKiya blakeDec 29, 20254.0It's a fun place if you enjoy getting things done around your home or business
- JMJasmine ManningDec 20, 20255.0Very nice people
- AAAC72Dec 15, 20255.0I'd just like to share the fact that this gentleman that works over in the faucets and and plumbing issues i do apologize for not getting your name , but I will next tim I see him , thank you very much for all your help and knowledge when it comes to mobile or modular homes and septic systems !
- PSPresley SurrattDec 11, 20255.0Dog loved the Grinch display
- JVJOE&cork VEGADec 1, 20251.030 minutes later, im still on hold waiting for customer service to tell me if they have a truck available for rent. She said, “let me check”, and i think she might have clocked out :). I hope management is able to see this review and act accordingly towards this “great” employee. Horrible Customer service. Update: after 40 min, someone comes back asking if we were waiting on a reply for a grill…… i said, “no, I been waiting for 40 min to see if a truck is available for rent”…. She said “give me a minute (i guess 40 min was not enough) and came back 10 seconds later (which means she did not check) and said none were available…. What a joke!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Greenville, NC offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Greenville, NC?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kohler, Kobalt, and many more trusted names.
What payment options are accepted at Lowe's in Greenville, NC?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby businesses that can complement my visit to Lowe's Home Improvement?
Yes, nearby you can find Blue Rhino Propane Exchange for propane supply, minuteKEY for key and locksmith services, and Tre’ Chic Hair Salon if you want to relax with a beauty treatment after shopping.
How can nearby services like minuteKEY help Lowe's customers?
Customers can easily get key duplication or locksmith services at minuteKEY close to Lowe's, convenient for home improvement projects requiring new locks or keys.
What nearby medical centers are close to Lowe's in Greenville?
Nearby medical centers include ECU Health Wound Healing Center, Vidant Wound Healing Center, and Eastern Nephrology, providing health services if needed before or after your visit to Lowe’s.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's provides various installation services including appliances, cabinets, flooring, doors, lighting, roofing, fencing, and more to support your home improvement projects.