Customers frequently praised the store for its great deals and discounted prices on appliances, often highlighting significant savings compared to retail.
Customer Service
While some customers reported positive experiences with helpful staff, many expressed dissatisfaction with the overall customer service, citing unhelpful or rude employees.
Product Selection
The store offers a wide variety of appliances, particularly refrigerators, but customers noted that the condition of items can vary significantly, with some being more damaged than expected.
Delivery Issues
Several reviews mentioned problems with delivery, including high fees, poor communication, and issues with the delivery of faulty items.
JS
Jonaa Smith
6 days ago
5.0
I had an excellent experience at Lowe’s thanks to Tati Gibson, an outstanding associate. She was incredibly kind, patient, and knowledgeable, and truly went above and beyond to help me find the right appliances for my home. Even though the store was extremely busy, she never made me feel rushed and took the time to answer all my questions. Her customer service was exceptional, and she made what could have been a stressful process feel easy and enjoyable. Lowe’s is lucky to have her!
FT
Francis Traver
Dec 27, 2025
4.0
Great place to find good deals on appliances
SY
Steve Youknow
Dec 16, 2025
5.0
Great place to find a deal and everyone is very helpful and polite
SC
sue carr
Dec 2, 2025
4.0
This is a great store. Unfortunately they did not have the stove that I was looking for yet. What they did have was really nice. It just didn't work for my particular situation so it's kind of a hit and miss when you go to the outlet store but it is well organized
DP
Drake Pendraig
Dec 2, 2025
1.0
Will not even let you Exchange sealed product WITH receipt.
Update: I called the number that was listed in the reply above. After spending an hour on the phone with Lowes, they then transferred me to the original store (#3643) where I spoke to a manager. He basically told me to pound sand.
What bothers me the most is that by allowing the exchange of the sealed items (2 Panasonic Bathroom fans) that I had purchased, for something just sitting in the store would cost them NOTHING! ZERO!
What would it cost them by not doing an exchange? A very bad opinion of the company, this 1 star review & nothing to be bought from them in the future. Ex: Here is the brand new $1500 LG oven (photo) I bought a few days ago from Home Depot. Would I have even considered Lowes after this experience? Not a chance.
Frequently Asked Questions About Lowe's Outlet Store
What are the operating hours of Lowe's Outlet Store in Greensboro?
Lowe's Outlet Store in Greensboro is open daily from 10:00 AM to 8:00 PM.
Where is Lowe's Outlet Store located?
It is located at 3729 Battleground Avenue, Greensboro, NC 89434, United States.
What categories of products and services does Lowe's Outlet Store offer?
Lowe's Outlet Store offers a wide range of products including home improvement, hardware, construction equipment, lumber, flooring, grills, kitchen appliances, outdoor furniture, lawn equipment, tools, building materials, and more.
What is the contact number for Lowe's Outlet Store?
You can reach Lowe's Outlet Store by phone at +1 743-902-5170 or by fax at +1 743-902-5171.
Which nearby store can I visit for department store shopping near Lowe's Outlet Store?
Stein Mart, a department store, is located nearby and you can visit it for your department store shopping needs.
Are there any nearby services for printing or shipping near Lowe's Outlet Store?
Yes, there are Fedex Staffed and FedEx Office Print & Ship Center nearby that offer printing, shipping, and courier services.
Can I find pet supplies near Lowe's Outlet Store?
Yes, Pet Supplies Plus, which specializes in pet and aquatic pet supplies, is located near Lowe's Outlet Store.
Is there a grocery store nearby for convenient food shopping before or after visiting Lowe's Outlet Store?
Trader Joes, a health food store and grocery store, is located nearby for convenient shopping.
Are there dining options near Lowe's Outlet Store?
Yes, nearby dining options include Biscuitville for breakfast and brunch, Pizza Hut for pizza, Chick-fil-A and Wendy's for fast food, and TOKYO EXPRESS for Pan Asian cuisine.
Where can I find physical therapy services close to Lowe's Outlet Store?
ReEnvision Physical Therapy and Celtic Physical Therapy are nearby providers offering physical, occupational, and speech therapy services.