Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Greensboro, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,082 reviews
5 stars
1,212
4 stars
503
3 stars
168
2 stars
51
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unhelpful staff.
Product Availability
Customers generally find that Lowe's has a good selection of products, but there are frequent complaints about items being out of stock or on backorder.
Store Cleanliness
The cleanliness of the store, particularly the restrooms, has been criticized, with reports of unsanitary conditions.
Checkout Experience
Many customers express frustration with the self-checkout process and long lines, indicating a need for more staff during busy times.
Positive Experiences
Despite the criticisms, several customers report positive experiences, highlighting specific employees who provided exceptional service.
- AAAlexJan 2, 20261.0Alexander was very rude when I tried to ask about an order I had. Even followed us on our way to Pro to tell other employees not to help us. Elvis helped us and was very nice! But unfortunately, Alexander made it a horrible shopping experience.
- TSTracey ShrouderDec 28, 20253.0We came in looking for exterior faucet covers. Two separate employees sent us in the wrong direction and did not seem overly excited to help us, even though it was not very busy in the store. Back to Home Depot I guess
- SSSpeakingoftruth23Dec 13, 20251.0I sent an email to this store, and just not sure if this should be brought to the attention for the public to see! Ill leave this as a 1 star review for personal reasons.
- HJHosanna JohnsonDec 10, 20255.0Without a doubt, this is the best Lowe`s Hardware store in all the Triad!! What makes it truly exceptional is the stellar people who work there, who go above and beyond to make sure you receive the sublime deals and best customer service of your life. The manager, Austin, is fantastic and genuinely cares about his customers!!! Neil, who works in household appliances, is nothing short of a Godsend and definitely deserves a raise and promotion. Neil & Austin truly went the extra mile to make sure I was getting the best deal and informed me about all the current promotions that could apply to me. Neil and Austin truly made my Black Friday shopping for an oven and refrigerator a stellar experience.
- DJDaniel JohnsonNov 25, 20252.0I just can't not say anything anymore. I go to a hardware store ALOT, sometimes 3 or 4 times a day for work. This lowes is generally average. Employees are grumpy, paint matching is usually off, parking(not lowes fault) sucks some days. But, they typically have the things I need. The worst part about this lowes is the DISGUSTING mens restroom. It's not a one off deal. I've been stopping into this location, when I absolutely HAVE to, for about 3 years. It has never been clean. It smells like urine and feces. There is always, what I assume, pee in front of the toilets. Morning,noon, and night. I have never been to a hardware store with a more disgusting bathroom. You'd think they would spend some time or money to clean their customer restrooms. I definitely drive the extra distance to home depot or a different lowes if I can. I'm a service worker, and try not to use client restrooms, so a decent hardware store restroom is important.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Greensboro, NC?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Greensboro?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement in Greensboro offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What are some popular brands available at Lowe's Home Improvement?
Lowe's carries brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and many more trusted brands.
Are there nearby places where I can get a coffee or a break after shopping at Lowe's?
Yes, Starbucks is located nearby where customers can enjoy coffee and refreshments after their visit to Lowe's.
If I need key or locksmith services near Lowe's in Greensboro, where can I go?
minuteKEY and Minute Key locksmith services are located nearby and can assist with your key and lock needs.
Where can I exchange propane tanks close to Lowe's Home Improvement?
Blue Rhino Propane Exchange is nearby for convenient propane tank exchanges after visiting Lowe's.
Can I find grocery and health markets near Lowe's in Greensboro?
Yes, Earth Fare, a health market, and ALDI USA, a grocery store and supermarket, are located close to Lowe's for your shopping needs.