Find everything you need for home upgrades at Lowe’s in Greensboro, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.
Staff Availability
Many customers reported difficulty in finding staff to assist them, leading to long wait times and frustration.
Product Care
Concerns were raised about the condition of plants and other products, indicating a lack of proper care and maintenance.
Store Cleanliness
Some reviews highlighted cleanliness issues within the store, contrasting with others who found it well-maintained.
Delivery Issues
Several customers expressed dissatisfaction with delivery services, citing problems with third-party drivers and damaged items.
CN
Chris Ndukwu
2 days ago
5.0
What can I say. I shop at Lowe's. I know where stuff are and they have some crazy discounts if you are paying attention.
SM
Sims Mann
Jan 3, 2026
5.0
Go to nearby place for most of my home updates/repairs!
JM
J M
Dec 28, 2025
1.0
I love coming to the store to shop for plants, but there are so many things that are over watered and saturated. I am beginning to think that the person taking care of the plant section has no idea what they are doing. There are also several plants that are tucked on the regular racks in the back that need to be on the clearance rack because they’re dying and not cared for properly. When you ask for something to be discounted even though clearly it needs to be clearanced out they’ll tell you no because there’s no black line on it. They’d rather it die completely 🙄.
TJ
Tatiana Jones
Dec 7, 2025
5.0
Needed to get an unexpected plumbing job done this evening and DESPERATELY needed flux paste to finish this. Went to the Lowe’s on Battleground and wandered around forever only to find they were out of stock, went to Home Depot and they had closed 30 minutes early. Decided to call Lowe’s on Cone to see if they could hold the item for me up front as it was less than 20 min before closing and we didn’t want to waste their/any time looking for it. Spoke to a super friendly employee who was able to quickly locate it and have it waiting for us up front. Thanks to this Lowe’s location we will be able to finish this job instead of carrying on into the following day. Thanks so much!!! 10/10 service!!!!
KS
Kendra Sieck
Dec 1, 2025
5.0
⭐⭐⭐⭐⭐
I had a fantastic experience at the Lowe’s on Cone Blvd, thanks to Jacob, the manager at the ProDesk, and Luci. I was looking for something specific and Jacob stepped in right away and made everything right. He got me the correct pricing and truly made my whole experience amazing!
Luci was also incredibly kind and helpful—honestly like Jacob’s little elf, jumping in to assist and making the process smooth and easy.
Because of the great service from both of them, I’ll definitely be back to this Lowe’s location. Thank you, Jacob and Luci, for making me a very happy customer!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the regular store hours for Lowe's Home Improvement in Greensboro, NC?
Lowe's Home Improvement in Greensboro is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What types of products can I find at Lowe's Home Improvement in Greensboro?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing supplies, storage solutions, and more.
How can I check the status of my online order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can start online before shipping items back. In-store returns require proof of purchase or return barcode at the customer service desk.
Which payment methods are accepted at the Greensboro Lowe's store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any nearby restaurants I can visit before or after shopping at Lowe's?
Yes, nearby restaurants include KFC, McDonald's, Wendy's, Arby's, Bojangles', and Captain D's for a variety of fast food and dining options.
Where can I get key and locksmith services near Lowe's Home Improvement?
Minute Key is located nearby and offers key and locksmith services convenient for customers visiting Lowe's.
Are there any nearby stores for garden and outdoor needs besides Lowe's?
Dollar Tree nearby offers discount shopping and nursery and gardening supplies which might complement your Lowe's garden purchases.
What nearby services can help with home improvement projects around Lowe's?
Nearby you can find Tri-Co Contractors for contracting services, Greensboro Well Repair for well drilling, and Mobile House Communications for mobile and internet services.