Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greensboro, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,907 reviews
5 stars
1,095
4 stars
442
3 stars
141
2 stars
87
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Staffing Issues
Customers frequently noted a lack of available staff, leading to long wait times for assistance in various departments.
Store Cleanliness
The store's cleanliness received both positive and negative feedback, with some customers appreciating the cleanliness while others reported dirty conditions.
Product Availability
Customers expressed frustration with inconsistent product availability and pricing discrepancies between locations.
Positive Experiences
Several customers shared positive experiences with specific employees who provided exceptional service, highlighting the potential for great customer interactions.
- JRJonathan Rodríguez4 days ago5.0Siempre superando mis expectativas.
- DHDanielle Harris4 days ago1.0They hired delivery drivers from a 3rd party and take no responsibility for the delivery of their products. I'm very unhappy with my recent kitchen appliances. My new floors were damaged during installation of my new fridge. Spoke with associates and I quote " we have been hearing a lot of complaints since we got the 3rd party " very unhappy with lowes
- AGApostle Linda GuyNov 5, 20255.0This is the place to go for nails, light fixtures, paint, & flowers! I got to mums last week & I am very pleased.
- ZLZach LewisNov 3, 20255.0Stopped by to get a specific tool. Knowledgeable staff and friendly. Also, all stores should model their bathrooms after this location.
- MLMax LouisOct 15, 20255.0Really good really really really really
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the regular store hours for Lowe's Home Improvement in Greensboro, NC?
Lowe's Home Improvement in Greensboro is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What types of products can I find at Lowe's Home Improvement in Greensboro?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing supplies, storage solutions, and more.
How can I check the status of my online order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can start online before shipping items back. In-store returns require proof of purchase or return barcode at the customer service desk.
Which payment methods are accepted at the Greensboro Lowe's store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any nearby restaurants I can visit before or after shopping at Lowe's?
Yes, nearby restaurants include KFC, McDonald's, Wendy's, Arby's, Bojangles', and Captain D's for a variety of fast food and dining options.
Where can I get key and locksmith services near Lowe's Home Improvement?
Minute Key is located nearby and offers key and locksmith services convenient for customers visiting Lowe's.
Are there any nearby stores for garden and outdoor needs besides Lowe's?
Dollar Tree nearby offers discount shopping and nursery and gardening supplies which might complement your Lowe's garden purchases.
What nearby services can help with home improvement projects around Lowe's?
Nearby you can find Tri-Co Contractors for contracting services, Greensboro Well Repair for well drilling, and Mobile House Communications for mobile and internet services.