Lowe's Home Improvement

4.2
2005 reviews

About

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Find everything you need for home upgrades at Lowe’s in Greensboro, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2005 East Cone Boulevard, Greensboro, NC
27405, United States

Hours

Reviews

4.2
1,919 reviews
5 stars
1,106
4 stars
442
3 stars
141
2 stars
87
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or rude.

Staff Availability

Many customers reported difficulty in finding staff to assist them, leading to long wait times and frustration.

Product Care

Concerns were raised about the condition of plants and other products, indicating a lack of proper care and maintenance.

Store Cleanliness

Some reviews highlighted cleanliness issues within the store, contrasting with others who found it well-maintained.

Delivery Issues

Several customers expressed dissatisfaction with delivery services, citing problems with third-party drivers and damaged items.
  • CN
    Chris Ndukwu
    2 days ago
    5.0
    What can I say. I shop at Lowe's. I know where stuff are and they have some crazy discounts if you are paying attention.
  • SM
    Sims Mann
    Jan 3, 2026
    5.0
    Go to nearby place for most of my home updates/repairs!
  • JM
    J M
    Dec 28, 2025
    1.0
    I love coming to the store to shop for plants, but there are so many things that are over watered and saturated. I am beginning to think that the person taking care of the plant section has no idea what they are doing. There are also several plants that are tucked on the regular racks in the back that need to be on the clearance rack because they’re dying and not cared for properly. When you ask for something to be discounted even though clearly it needs to be clearanced out they’ll tell you no because there’s no black line on it. They’d rather it die completely 🙄.
  • TJ
    Tatiana Jones
    Dec 7, 2025
    5.0
    Needed to get an unexpected plumbing job done this evening and DESPERATELY needed flux paste to finish this. Went to the Lowe’s on Battleground and wandered around forever only to find they were out of stock, went to Home Depot and they had closed 30 minutes early. Decided to call Lowe’s on Cone to see if they could hold the item for me up front as it was less than 20 min before closing and we didn’t want to waste their/any time looking for it. Spoke to a super friendly employee who was able to quickly locate it and have it waiting for us up front. Thanks to this Lowe’s location we will be able to finish this job instead of carrying on into the following day. Thanks so much!!! 10/10 service!!!!
  • KS
    Kendra Sieck
    Dec 1, 2025
    5.0
    ⭐⭐⭐⭐⭐ I had a fantastic experience at the Lowe’s on Cone Blvd, thanks to Jacob, the manager at the ProDesk, and Luci. I was looking for something specific and Jacob stepped in right away and made everything right. He got me the correct pricing and truly made my whole experience amazing! Luci was also incredibly kind and helpful—honestly like Jacob’s little elf, jumping in to assist and making the process smooth and easy. Because of the great service from both of them, I’ll definitely be back to this Lowe’s location. Thank you, Jacob and Luci, for making me a very happy customer!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.