Lowe's Home Improvement

4.2
1909 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Greensboro, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
109 West Elmsley Drive, Greensboro, NC
27406, United States

Hours

Reviews

4.2
1,808 reviews
5 stars
1,019
4 stars
448
3 stars
142
2 stars
58
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of products and that items were generally in stock.

Checkout Experience

There were numerous complaints about the self-checkout system, with customers expressing frustration over the lack of cashiers and the inefficiency of self-service.

Inconsistent Assistance

Several reviews highlighted issues with finding staff for assistance, with some customers experiencing long waits for help.

Delivery Issues

Multiple customers reported problems with delivery and order fulfillment, leading to dissatisfaction and loss of business.
  • SB
    Sheila Burwell
    Dec 29, 2025
    5.0
    Had to return product ɓ exchanged without hassle
  • KK
    KRT
    Dec 6, 2025
    5.0
    I needed a cart, Courtney helped me find everything that I needed with outstation customer service. Usually the employees are rude, however, Courtney is the exception. I plan to offer him a job, I am impressed by this young man. Thank you Courtney. Upper management reflects your high value service.
  • HV
    Hamir Vegatore
    Nov 14, 2025
    5.0
    Me encanta el servicio
  • RM
    Robert Miller
    Oct 13, 2025
    2.0
    1. There is rarely anyone to assist in finding a specific item. Some aisles have a button most do not. 2. The biggest issue is a CASHIER. You have to self check out while employees watch (or play on their phones) you do a job they should be doing. Lose the self check out or at LEAST have a cashier running a lane!!
  • MT
    Mike Roberson (TabascoTX)
    Oct 9, 2025
    5.0
    Always a good place for home improvement projects and tools.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.