Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greensboro, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,799 reviews
5 stars
1,005
4 stars
422
3 stars
153
2 stars
66
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being unresponsive or unhelpful.
Store Cleanliness
Concerns were raised about cleanliness, particularly in restrooms, with reports of unsanitary conditions.
Product Availability
Customers appreciated the variety of products available, but there were complaints about specific items being out of stock or unavailable.
Staffing Issues
Frequent mentions of understaffing and difficulty finding help, leading to frustration among customers.
Checkout Experience
Issues with long wait times at checkout, particularly with self-service options and lack of manned registers.
- CSCorey Short3 days ago5.0They have what I wanted. They showed me where it was at. I was in and out in less than 5 minutes.
- FVFran VillanoNov 16, 20255.0My favorite place to buy anything I need for small or big projects.
- PMpeter mallNov 14, 20254.0always i found everyting
- TNtoday nailsupplyproNov 8, 20251.0I lost my wallet. Can you help me open the camera? Because I have many bank cards and many important documents. But the employee said the camera is broken and I can't open it.
- HRHeather ReneeOct 29, 20251.0I went to Lowe’s to purchase a Fire TV Stick from the locked cabinet near the return counter. I asked for assistance twice and waited over 40 minutes before receiving help. I want to share this so the process for assisting customers with locked displays can be improved.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Greensboro, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Greensboro, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be started online in your Order History, and in-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's offer?
Lowe's offers installation services for appliances, backsplashes, blinds, cabinets, countertops, decking, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks, smart home devices, tile and vinyl flooring, toilets, vanities, washers and dryers, water filters, windows, roofs, fences, and flooring.
Are there nearby places of interest around Lowe's Home Improvement that customers might visit?
Yes, nearby places include several Minute Key locksmith locations, Blue Rhino Propane Exchange, Ashley Furniture and Mattress Store, Tru by Hilton Greensboro hotel, Best Buy electronics store, several hotels such as Extended Stay America and HomeTowne Studios, and dining options like Vino's Pizzeria and MamaPut Afrikana Restaurant.
How can nearby Minute Key locksmith services be useful to Lowe's customers?
Customers who need key cutting or locksmith services can conveniently access Minute Key locations near Lowe's to get their keys made or serviced during their home improvement shopping trip.
What dining options are available near Lowe's Home Improvement in Greensboro?
Nearby dining options include Vino's Pizzeria, Vino's Italian Cuisine, Marco's Pizza, Quiznos sandwich shop, and MamaPut Afrikana Restaurant and Kitchen, offering a variety of choices for customers before or after shopping.
Are there hotels near Lowe's Home Improvement for customers traveling from out of town?
Yes, nearby hotels include Tru by Hilton Greensboro, Extended Stay America, HomeTowne Studios & Suites Greensboro, and Studioplus Greensboro Wendover, providing convenient accommodation options for visiting customers.