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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Greensboro, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,814 reviews
5 stars
1,012
4 stars
426
3 stars
153
2 stars
66
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report difficulty in finding assistance and long wait times.
Cleanliness
Several reviews highlight issues with cleanliness, particularly in restrooms, indicating a need for better maintenance.
Product Availability
Customers appreciate the variety of products available, but there are complaints about specific items being out of stock or unavailable.
Employee Attitude
While some employees are commended for their friendliness and helpfulness, others are criticized for being unresponsive or unprofessional.
- MAMarcus Allred1 day ago1.0I came to your store on wendover from elmsley. That store didn't have what I needed in stock although they did the day before. So I went online and your store on wendover said you had 11 of the items I needed. When I got to the store there was zero items I needed. I pressed the button for assistance and no one came... It timed out so I pressed it again and no one came... So when that one timed out I went two isles over and pressed the button for assistance there... Still no one came. As I walked out I saw at least 5 employees hanging out together and a couple more individually standing looking at their phones. I told them that I had been trying to get assistance and no one seems to work here and I left. Crappy store... The one on elmsly is always helpful but the one on wendover should just shut down or hire some people who are not just going to try to hide all day and collect a paycheck... Waste of space.
- CBChina Blu1 day ago1.0I called, AI transferred me to an actual human and they just hung up on me. My company is a 40 million dollar company. I WILL NOT BE GOING TO THIS STORE ANYMORE.
- WAWalter Allen3 days ago1.0Tried to call about cabinets & no answer. Call was tranferred to front desk. Lady said she was transferring me but phone rang for 15 minutes with No answer. I hung up & called back. She said oh yeah, is this Pam. NO it's not! Not the first time I have had this same issue with this Wendover location. It's every time I call! Their customer service is horrible. I called Battleground & spoke with an associate immediately & Greg was awesome to work with.
- CNCrystal NicholsonJan 5, 20265.0Joshua Young helped me today. I had to purchase lumber. My contractor sent me to get it ordered and Joshua was amazing! He was patient, kind and very understanding which made my trip to Lowe’s less stressful. He has amazing customer service skills, hard worker and really shined an excellent light on Lowe’s! This young man deserves a raise!! Employees like him are worth hanging on to!
- KBKathryn BunkerDec 12, 20251.0Been sitting at paint section for 20 min now. Pressed the help button twice and asked for customer service to call someone. Still no help. On the way out to go to Home Depot I saw about 4/5 workers cuttin up and doing nothing. Pretty frustrating considering I hauled my 2 kids all the way over for no reason. My question was pretty simple too but I’m not a pro so I just needed some quick help. And then stupidly I continued on to ask someone else another question about cutting a pipe-like plastic and not one person out of 4 could answer the question. One man even said “that’s a red vest question”. Whatever that means. And walked away. Seller service guys 👍🏼 not sure if it was bc I am a woman with young children and no one wanted to take me seriously or it was shear laziness but super disappointing trip.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Greensboro, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Greensboro, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be started online in your Order History, and in-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's offer?
Lowe's offers installation services for appliances, backsplashes, blinds, cabinets, countertops, decking, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks, smart home devices, tile and vinyl flooring, toilets, vanities, washers and dryers, water filters, windows, roofs, fences, and flooring.
Are there nearby places of interest around Lowe's Home Improvement that customers might visit?
Yes, nearby places include several Minute Key locksmith locations, Blue Rhino Propane Exchange, Ashley Furniture and Mattress Store, Tru by Hilton Greensboro hotel, Best Buy electronics store, several hotels such as Extended Stay America and HomeTowne Studios, and dining options like Vino's Pizzeria and MamaPut Afrikana Restaurant.
How can nearby Minute Key locksmith services be useful to Lowe's customers?
Customers who need key cutting or locksmith services can conveniently access Minute Key locations near Lowe's to get their keys made or serviced during their home improvement shopping trip.
What dining options are available near Lowe's Home Improvement in Greensboro?
Nearby dining options include Vino's Pizzeria, Vino's Italian Cuisine, Marco's Pizza, Quiznos sandwich shop, and MamaPut Afrikana Restaurant and Kitchen, offering a variety of choices for customers before or after shopping.
Are there hotels near Lowe's Home Improvement for customers traveling from out of town?
Yes, nearby hotels include Tru by Hilton Greensboro, Extended Stay America, HomeTowne Studios & Suites Greensboro, and Studioplus Greensboro Wendover, providing convenient accommodation options for visiting customers.