Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
866 reviews
5 stars
716
4 stars
81
3 stars
21
2 stars
15
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and helpful staff, particularly mentioning sales associates like Wendy, Diane, and Chris for their excellent service.
Delivery Issues
Several reviews highlighted problems with delivery, including delays and lack of communication regarding order status.
Product Quality Concerns
Some customers expressed dissatisfaction with the quality of furniture, citing issues with defects and materials not meeting expectations.
Positive Shopping Experience
Overall, many customers reported a pleasant shopping experience, appreciating the wide selection of products and the low-pressure sales environment.
Follow-Up Service
There were mixed reviews regarding after-sale support, with some customers feeling neglected after their purchases.
- RMRick MillenNov 14, 20255.0Friendly, helpful service. Best upholstery products on the market. Comfort is their greatest strength.
- BSBill ShoreOct 11, 20255.0I dealt with Diane. She's knowledgeable and helpful. She knows her products and everything about what's in her store. Most importantly, she's not pushy. I sat in two chairs (repeatedly) and will return next week to buy one. Diane was out the day I decided to pull the trigger and called. So I worked with Lawrence. He added a swivel mechanism to the chair. Then, we agreed on a price and bought the chair that Diane had worked with us on. Delivery was quick and efficient. Our Harbor Town swivel rocker recliner is now in its new residence. Think I'll go take a nap.
- DMDonna MabeSep 24, 20255.0Excellent customer service at the Greensboro, NC location with each visit. Great communications regarding order, delivery and follow up. Delivery personnel were very polite and knew exactly what they were doing. Took no time to set up and review how to work remote. Thank you!!!
- TSTerri ScottSep 8, 20255.0Wendy was kind and very helpful
- SLSharon LockhartAug 30, 20251.0I bought a recliner from here 8/24/24. The sales lady didn’t tell me that there was a time limit if I had issues with the chair. 3 days…About 4 months in, the seat is flaking apart. I called and was told that I’m out of the service area for them to come fix it. I live 1 1/2 hours away from this store. I called corporate and they don’t even have the decency to get back with me. I called a local upholsterer to have it fixed. They told me that my chair is not leather but vinyl. So I paid 2k for a cheap knock off. La Z Boy seams to care more about quantity, not quality. Not buying another one.
Frequently Asked Questions About La-Z-Boy Greensboro
What types of furniture does La-Z-Boy Greensboro offer?
La-Z-Boy Greensboro offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Greensboro located?
La-Z-Boy Greensboro is located at 1602 Landmark Center Dr, Greensboro, NC 27407, US.
What are the store hours for La-Z-Boy Greensboro?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 1:00 PM to 5:00 PM.
Does La-Z-Boy Greensboro offer delivery services?
Yes, La-Z-Boy Greensboro offers delivery services.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Greensboro?
No, proof of vaccination is not required to visit La-Z-Boy Greensboro.
What payment options are accepted at La-Z-Boy Greensboro?
La-Z-Boy Greensboro accepts American Express, Discover, MasterCard, and Visa cards.
Where can I find more information about La-Z-Boy Greensboro online?
You can visit their website at https://www.la-z-boy.com or their Facebook page at https://www.facebook.com/LaZBoyofGreensboro.
Are there places to eat near La-Z-Boy Greensboro?
Yes, nearby restaurants include O'Charley's Restaurant & Bar, TGI Fridays, Red Lobster, LongHorn Steakhouse, Fuddruckers, Whataburger, Steak 'n Shake, and Applebee's Grill + Bar.
What hotels are near La-Z-Boy Greensboro for customers visiting from out of town?
Nearby hotels include Days Inn and Days Inn by Wyndham Greensboro NC, providing convenient accommodation options.
Are there any home improvement or furniture stores near La-Z-Boy Greensboro?
Yes, nearby stores include The Home Depot, At Home, Bassett Furniture, and Bassett Home Furnishings for additional home goods and furniture options.