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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Goldsboro, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,502 reviews
5 stars
1,236
4 stars
562
3 stars
237
2 stars
130
1 star
337
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report poor service, lack of assistance, and unprofessional behavior from staff.
Product Availability
Customers frequently mention issues with product availability, including items being out of stock or not matching online inventory.
Store Organization
Several reviews highlight disorganization within the store, making it difficult for customers to find items and receive assistance.
Delivery Issues
Numerous complaints about delivery services indicate significant delays and poor communication regarding order status.
Checkout Experience
The self-checkout process is criticized for being inefficient and problematic, leading to frustration among customers.
- LBLauri Burns1 day ago1.0Not very friendly I bought things that were on clearance but the register came up at regular price and then the cashier was pissed then I had to go back to the clearance section in the store which is very big store and take pictures of the clearance stuff and then they gave me the side eye and didn't want it really want to help me I really don't understand what's wrong with these people in this particular area because PetSmart those people they're the same exact way over there for is to give enough energy to you to get their paycheck I will indeed travel to Wilson North Carolina 45 minutes away just to get service from friendlier people I would not want to go here again
- MRMakayla ReynoldsJan 4, 20261.0Tried to get our washer and dryer delivered for a while now. They keep scheduling delivery and cancelling it. No communication whatsoever in this company. Such an inconvenience and will be getting a refund.
- KBKO BeckfordDec 31, 20255.0Service was good and friendly
- SSStretch StretchDec 4, 20251.0It's strange. You walk in and everything seems normal just like lows used to be. But now you walk inside and before you know it you have a female manager following you everywhere you go... This lady would be on the same aisle I was within 15 secs I felt followed and everything but welcomed even after going to checkout having spent over 200 in this trip I might start driving to home depot instead shame on Lowe's for allowing this type of employees.
- JFjudith fullerDec 2, 20255.0this assistance was professional and prompt. They returned to my items with no problems, very placed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Goldsboro offer?
Lowe's in Goldsboro offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Goldsboro?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's in Goldsboro offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates regarding your order status.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days with proof of purchase. Online returns can be started through your Order History on Lowes.com, and in-store returns require visiting the customer service desk.
What brands are available at Lowe's Home Improvement in Goldsboro?
Lowe's stocks trusted brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Moen, Kohler, and many more.
Are there nearby places I can visit in Goldsboro along with Lowe's Home Improvement?
Nearby, you can find Minute Key locksmith services, Blue Rhino Propane Exchange for propane needs, the I Candy Styling Salon for beauty services, and several restaurants like Hero’s bar and Pier 34 Seafood and Pub, making it convenient to combine errands or leisure activities.
How can nearby locksmiths like Minute Key benefit me when shopping at Lowe's?
If you need new locks or key services while working on home improvement projects at Lowe's, Minute Key is nearby to provide quick and convenient locksmith services.
Is there a propane service close to Lowe's in Goldsboro?
Yes, Blue Rhino Propane Exchange is close by and can be useful for customers who need propane refills for grills or outdoor equipment purchased at Lowe's.
Can I find fitness or wellness services near Lowe's Home Improvement?
Yes, All In Fitness gym and The Body Shop-Athlete Recovery Center spa are nearby, offering opportunities to relax or exercise before or after shopping at Lowe's.