Brand Certified
Lowe's Home Improvement
3.9(2688 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1202 N Berkeley Boulevard, Goldsboro, NC
27534, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(919) 778-9969
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NC-Goldsboro/0557
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Goldsboro, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
2,688 reviews
5 stars
1,314
4 stars
584
3 stars
262
2 stars
148
1 star
380
- MBMaría Brandt3 days ago1.0The customer service at the front desk was very disappointing. Dora and Emily were disrespectful and did not treat customers in a professional or courteous manner.
- JRJohn Henderson RealtyFeb 27, 20261.0Waited all day for a delivery that never showed. Even though they sent me a text message and email showing it was coming and that I had to wait because there was a four hour window of course then when I was an hour away from the window closing, they changed my order to the next day no explanation, Try to call customer service after getting through all the automated stuff I got through to someone who didn't identify themselves could've cared less whether my order came was on time or not. Had no explanation for why it didn't come the day. They said it was going to come even though I scheduled it two weeks out. I don't know if it's just a Lowe's in Goldsboro but someone needs to fix it because whatever is going on there their management is horrible. I don't think they have any and their customer service is definitely below one star there's no stars to tell you how horrible and rude these people are. Instead, I would try to go to a local hardware store instead. At least a mom and POP hardware store if there's some left or an Ace Hardware would have a little more personal service. I have to say I've been to Lowe's and other cities in the Triangle and they were better. I think Goldsboro Lowe's just has zero Management. If they do have a manager, they're not doing anything, I can't say this enough that the customer service there is subzero below standard! If you're brave enough to try to have a delivery, I would make sure and call a few times before you waste the whole day of work by staying at home and no one shows. I think for now they're getting away with all of this nonsense because there's no competition do yourself a favor and go to Smithfield Lowe's or wait for the new Home Depot to be built. I would avoid this Lowe's at all cost.
- OLOneStop 360 Elite LLCFeb 14, 20261.0Today, as a Pro Member who consistently spends significant amounts with Lowe’s, I visited the store intending to purchase materials and load them into my SUV under the designated loading zone. However, I encountered an employee who, in a rude and unprofessional manner, demanded I move my vehicle to the parking lot. When I asked for a moment, he bluntly stated he didn’t care. This location repeatedly demonstrates a lack of proper management, trained staff, and customer service. Every visit is plagued by difficulties, frustration, and incompetence. I strongly urge corporate to address these issues promptly, as such treatment of customers will harm business and drive away future clientele. I would advise fellow Pro Members and construction professionals to consider other locations until this is resolved.
- PCPatricia ClemmerFeb 7, 20264.0Just got a new refrigerator from Lowes..the price was right..I feel like I won the showcase showdown!
- JHJadiel HolmesJan 28, 20261.0BRIAN MANAGER VERY VERY RUDE AND RACIAL PROFILED ME ME A DELIVERY DRIVER GAVE ME ATTITUDE IM A TRUCK DRIVER FOR 10 years IM VERY PROFESSIONAL I HOPE CORPORATE FIX THIS ISSUE I’M A TRUCK DRIVER. HE SAID OH WHY YOU SPANISH PEOPLE ALWAYS TRYING TO GET AWAY WITH THINGS WHICH I DIDNT KNOW WHAT HE MEANT ABOUT THAT… I WAS DOING MY JOB A DELIVERY TO THE STORE…. I WALKED OUT THE STORE QUIETLY
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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