Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1910 Hoffman Rd in Gastonia, NC today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
361 reviews
5 stars
330
4 stars
13
3 stars3
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Chrystal, Cael, and Harley for their professionalism and attentiveness.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive overall experience for customers.
Pricing Issues
Several reviews mentioned concerns about sudden price increases and perceived overcharging, leading to dissatisfaction among some customers.
Safety and Security
Many customers felt their belongings were safe and secure at the facility, enhancing their overall confidence in using the storage services.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding customer service and maintenance issues.
- JJjarvismyers41Dec 27, 20255.0Went in for a quote, liked what I saw, left as a happy new customer. Friendly service as well.
- SBShane BradshawDec 20, 20255.0This place is awesome. Great staff! Crystal rocks and always kind and professional.
- DLDenise LandonDec 20, 20255.0Chrystal does a wonderful job. Love this place.
- CWChristina WolfordDec 16, 20255.0I had questions about my storage unit costs and I had the pleasure to speak with Joe! He quickly addressed my questions and was SO helpful and kind. He was informative and didn’t make me feel like I was just another number in the customer line up. Most of the time these days, customer inquiries tend to be met with aggression and misunderstanding, but Joe gave me that “old school, small run business” feel, even with a larger company— that’s a rare find! THANKS FOR THE HELP JOE!!
- SMSean MooreDec 15, 20255.0Chrystal was very thorough, informative and knowledgeable. Very nice and respectful young lady .
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Gastonia as well as surrounding areas of South Gastonia, McAdenville, Ranlo, and Charlotte.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hoffman Rd and Gaston Day School Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Gastonia?
Extra Space Storage in Gastonia is accessible from 6:00 AM to 10:00 PM every day of the week.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including climate-controlled and indoor storage options to suit various needs.
Does Extra Space Storage in Gastonia accept deliveries?
Yes, Extra Space Storage accepts deliveries, making it convenient for customers to have packages placed directly in their units.
Are there packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies including boxes, which can be purchased online or at the facility.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts multiple payment methods including American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there an on-site manager at the Extra Space Storage location in Gastonia?
Yes, there is an on-site resident manager available to assist customers with their storage needs.
What is the closest intersection to Extra Space Storage in Gastonia?
Extra Space Storage is located near the intersection of Hoffman Rd and Gaston Day School Rd.
How can I reach Extra Space Storage to make a reservation or inquiry?
You can contact Extra Space Storage at +1 980-556-7089 or reserve a storage unit online through their website.
What nearby storage facilities are close to Extra Space Storage in Gastonia?
Nearby storage options include Life Storage - Gastonia and multiple Life Storage facilities, offering additional self-storage and packing supplies.
What dining options are near Extra Space Storage where customers can eat before or after a visit?
Nearby dining options include Marco's Pizza for Italian food, McDonald’s for fast food and breakfast, Hickory Tavern for American cuisine and bar services, and Lotus Bar & Eatery offering sushi and American dishes.
Are there any medical facilities near Extra Space Storage in Gastonia?
Yes, customers can access medical services nearby at CaroMont Family Medicine, CaroMont Urgent Care, and Dental Care at Gaston Day.