Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 550 Cox Rd in Gastonia, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
495 reviews
5 stars
448
4 stars
22
3 stars4
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
April and Mary received high praise for their exceptional customer service, with many customers highlighting their helpfulness and friendliness.
Facility Condition
The storage facility is reported to be clean, secure, and well-maintained, contributing to a positive customer experience.
Billing Issues
Several customers expressed dissatisfaction with unexpected rent increases and billing discrepancies, indicating a need for improved communication regarding pricing.
Access and Convenience
Customers noted issues with restricted access hours and gate problems, suggesting potential areas for operational improvement.
- TBTaryn Boyter3 days ago5.0Staff at Extra Space Storage are very knowledgeable and helpful. Will use this facility again in the future!
- SGSharonda GordonJan 2, 20265.0Hi just got a unit at Extra Space Storage. We were very pleased with our overall experience. We received great customer service from Shuna. Shuna was accommodating and very well versed on units and availability.
- MEMark EngleDec 20, 20255.0April provides Great customer service
- SLShuna LeachDec 12, 20255.0April was very helpful with Awesome customer service!!!!
- GBGrant BidneyDec 3, 20255.0April, the Store Manager, was extremely helpful and was able to assist me with all my concerns. Could not recommend more!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Gastonia, Ranlo, Lowell, McAdenville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Cox Rd and Aberdeen Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for items sensitive to temperature.
Can I access my storage unit after hours?
Gate access is available from 6:00 AM to 10:00 PM every day, matching the facility's access hours.
What types of storage units does Extra Space Storage provide?
They offer a variety of storage units including drive-up access, indoor units, climate-controlled, and non-climate-controlled units.
Are moving and packing supplies available on site?
Yes, Extra Space Storage sells moving and packing supplies, including boxes, both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is Extra Space Storage ADA compliant and secure?
Yes, the facility is ADA compliant and features exceptional security including electronic gate access and an on-site manager.
Which nearby storage facilities can I consider besides Extra Space Storage?
Life Storage is a nearby storage facility you can consider for additional storage options.
What are some nearby dining options if I visit Extra Space Storage?
Arby's, a fast food and burger restaurant, is located nearby and could be convenient for a meal before or after your visit.
Are there any nearby services related to health or dental care?
Yes, nearby options include Alan Dds Godel Pa, Carolinas Dental Health of Gastonia, and Gastonia Family Dentistry for dental care services.