Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 550 Cox Rd in Gastonia, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, kiosk, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
488 reviews
5 stars
441
4 stars
22
3 stars4
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
April and Mary received numerous accolades for their exceptional customer service, being described as friendly, helpful, and professional.
Facility Condition
The storage facility is consistently noted as clean, secure, and well-maintained, providing peace of mind to customers.
Staff Professionalism
Customers appreciated the professionalism and knowledge of the staff, particularly highlighting their ability to assist with various needs efficiently.
Pricing and Offers
Many customers found the pricing to be competitive and appreciated promotional offers like the first month free.
Overall Experience
The majority of reviews reflect a positive overall experience, with customers expressing satisfaction and a willingness to recommend the facility.
- SRSummer Roberts3 days ago1.0I do not recommend this storage facility. After only four months of renting a basic, non–climate controlled 10×15 unit, my monthly rent was doubled — from $79 to $158 — with no improvements made to the unit or facility. I received no notice because the increase was mailed to my old address, even though they regularly send text messages and emails reminding me to make my monthly payment. Their online payment history also displays multiple duplicate payments each month, which I did not make. This makes it difficult to trust the accuracy of their billing system. In addition, they have recently restricted access hours due to ongoing gate issues, suggesting that they are unable to adequately maintain the property. Overall, the facility doubled my rent while offering no improvements - only more restricted access, billing inconsistencies, and unresolved gate issues suggesting inadequate property maintenance. If you’re considering this facility, be aware.
- DWDiana Webb6 days ago5.0April provided great customer service! She is a great team member. Would definitely recommend!
- NHNathanael High6 days ago5.0Best storage unit experience I’ve ever had thanks to April and the staff there!
- KFking floydNov 13, 20255.0Shuns Worked with me to get the perfect unit at the right price! Loved the experience and will be back
- JMJamie McmillanOct 31, 20255.0Best storage place I’ve ever been to. April was lovely!! She was patient with me and took the time to explain everything I needed to know about renting a unit. Stellar customer service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Gastonia, Ranlo, Lowell, McAdenville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Cox Rd and Aberdeen Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for items sensitive to temperature.
Can I access my storage unit after hours?
Gate access is available from 6:00 AM to 10:00 PM every day, matching the facility's access hours.
What types of storage units does Extra Space Storage provide?
They offer a variety of storage units including drive-up access, indoor units, climate-controlled, and non-climate-controlled units.
Are moving and packing supplies available on site?
Yes, Extra Space Storage sells moving and packing supplies, including boxes, both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is Extra Space Storage ADA compliant and secure?
Yes, the facility is ADA compliant and features exceptional security including electronic gate access and an on-site manager.
Which nearby storage facilities can I consider besides Extra Space Storage?
Life Storage is a nearby storage facility you can consider for additional storage options.
What are some nearby dining options if I visit Extra Space Storage?
Arby's, a fast food and burger restaurant, is located nearby and could be convenient for a meal before or after your visit.
Are there any nearby services related to health or dental care?
Yes, nearby options include Alan Dds Godel Pa, Carolinas Dental Health of Gastonia, and Gastonia Family Dentistry for dental care services.