As the trusted home improvement store near you, Lowe’s in Garner, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Delivery Issues
Several customers experienced significant problems with delivery and installation services, including missing items and poor handling.
Product Availability
Customers appreciated the variety of products available, but some noted specific items were out of stock.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
DS
Donald Smith
4 days ago
5.0
Good selection. A little pricey.
LC
Lydia Cammann
Dec 22, 2025
5.0
Our most recent experience with Lowe's delivery service for our new refrigerator was great, thanks to Ty and Chris. The doors on the refrigerator had to be reversed, and they knew exactly what to do! We believe these two young men will go far and are great representatives for their company.
MJ
Mike Jalik
Dec 14, 2025
1.0
Terrible experience, just left after being told No one could help with a Cnristmas tree. When I asked to speak to a manager they informed me it would take about 45 minutes because manager was dealing with a special cabinet order.
Very unfortunate that they handle customer incidents is this manner.
DW
David Woodard
Nov 26, 2025
1.0
I messed up doing the customer self-checkout and overcharge myself went back with the receipt and the product and they wouldn't give me the refund except for what I had rang up correctly. It was multiple items and I got confused with the number I had. So then I was scrolling back and it says total quantity and I put in the quantity that I was getting which made it more than what I had and they wouldn't give me credit. So I guess I'll be going to home Depot from now on
EO
Eric S. Olson
Nov 20, 2025
3.0
Sad that Lowe's does not offer military discount on lumber and today I learned they don't sell Kilz primer anymore but Home Depot does and free coffee. I'm sending my workers to Home Depot from now on.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Garner, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, lighting, paint, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Garner, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if the status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many others.
What services does Lowe's Home Improvement provide?
Lowe's offers a variety of installation and assembly services including appliance installation, flooring installation, cabinet installation, lighting and ceiling fan installation, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online. In-store returns require proof of purchase at the customer service desk.
Are there any nearby food options close to Lowe's in Garner, NC?
Yes, nearby dining options include Bali Hai Mongolian Barbecue, Mitchikia Japanese Steakhouse & Sushi Bar, Tropical Smoothie Cafe, McDonald's, and Firehouse Subs, offering a variety of cuisines to enjoy before or after shopping at Lowe's.
What other stores or services are located near Lowe's Home Improvement in Garner?
Nearby stores and services include Down Under Saltwater Fish and Coral (pet store), minuteKEY (key and locksmith services), VIP Nail Salon, Rent-A-Center, Cricket Wireless, and Garner Family Pharmacy, providing convenient options while visiting Lowe's.
How can nearby transit or ATM services assist customers visiting Lowe's in Garner?
Customers can use the nearby Chase ATM for convenient banking needs. Additionally, the proximity of various local services ensures a convenient shopping experience when visiting Lowe's in Garner, NC.