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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Garner, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,395 reviews
5 stars
1,445
4 stars
509
3 stars
174
2 stars
74
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being dismissive or unresponsive.
Product Availability
Customers frequently report issues with stock levels and product organization, leading to frustration when items are unavailable.
Store Cleanliness
Several reviews mention poor cleanliness, particularly in the bathrooms, which detracts from the overall shopping experience.
Checkout Experience
Many customers express dissatisfaction with the self-checkout process, citing long wait times and technical issues.
Staff Knowledge
While some staff members are noted for their expertise and assistance, others are criticized for lack of knowledge or helpfulness.
- CUCharles Umile4 days ago1.0As a Contractor I go to Lowe's as my 1 stop shop. But more and more of the items I usually buy are now "ONLINE ONLY". Electrical parts, some Plumbing parts, etc. This is bad business to start that, as I waste time because now I need to go elsewhere. So now my mindset is... Lowe's won't have it. This is happening more and more... I dread going there as finding employees to find things is getting worse. I guess Amazon will get my business now because Lowe's is getting really bad.
- EWErica WilliamsJan 5, 20265.0Rhea at the front desk was amazing, it was 30 minutes to closing and she greeted and help me as if she had just came to work! I truly appreciate good customer services!!
- BKB. KoonceDec 30, 20254.0Had what I needed and wasn't hard to deal with.
- JCJim CassedyDec 13, 20251.0I checked their website to confirm that something was in stock at this location. When I got there, I was told which aisle the plug-in timers were located in (aisle 9). I went to aisle 9 to look for the specific item # was after only to find none. Thinking the 10 pcs might have been in the overstock area, I went to customer service to say I couldn't find the product. I gave the lady at customer service the item # and she said "Yes, we're supposed to have 10 pcs available, Let me call someone". She got on her 2 way radio to call someone in electrical, who said "Those are in aisle 9". I heard the dude say that & said "I checked, they're not there". The lady simply shrugged her shoulders. I said "Nevermind, I'll buy one from Amazon" and she smiled at me and said "OK, have a nice day". Horrible customer service!
- ASAnthony SevignyDec 13, 20251.0This location is pretty bad and this isn't from one or two visits. I've been going here over a year, and they never have what I need in stock. Specialty fasteners are a mess and one of the things I need the most although their selection is sadly limited. Items are deliberately stocked by employees in the wrong places, like they're trying to wrap up restocking quickly. It would be obvious if a customer put something back but you can tell when an entire box was unpacked in the wrong space. The bathrooms are disgusting and smell like weeks old urine, as if they haven't been cleaned (and they look like it too). Employees are rarely helpful or available. In another visit I waited 30 minutes to have some wire cut after they radiod for someone to meet me there. They didn't. I found someone who never worked the section and wasn't trained. Items aren't labeled properly, some don't even have labels. Want some lumbar? Hope you can guess which is which. They have only one saw and it's broke. "Lowes knows Pros" but if you're a DIYer Lowes couldn't care less.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Garner, NC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, heating and cooling equipment, home décor, kitchen essentials, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more.
What are the operating hours of Lowe's Home Improvement in Garner, NC?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if the order status changes.
Is it possible to return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at Lowe's in Garner?
Yes, Lowe's offers many installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, flooring, lighting, plumbing fixtures, roofing, siding, windows, and more.
Which nearby places can I visit along with Lowe's Home Improvement in Garner, NC?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for key and locksmith services, and Super 8 motel if you need accommodation.
Where can I get food or coffee near Lowe's Home Improvement in Garner?
You can visit Dunkin for donuts and coffee, or Panera Bread for coffee, cafe items, and bakery goods near Lowe's in Garner.
What healthcare services are available near Lowe's Home Improvement in Garner?
Wake Urgent Care & Family Clinic, FastMed Urgent Care, and FastMed Family Medicine provide urgent and family medical care close to Lowe's location.