Brand Certified
Lowe's Home Improvement
4.2(2617 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
101 Cleveland Crossing Drive, Garner, NC
27529, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(919) 661-6440
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Garner/0677
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Garner, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,617 reviews
5 stars
1,586
4 stars
532
3 stars
197
2 stars
89
1 star
213
- RSR Story6 days ago3.0The highlight of any Lowes trip is that they still have the guys outside selling 1/2 pound hot dogs. No one else does that anymore.
- BBBryanFeb 24, 20261.0"Associates" Bill and Donovan are the reason I'll be going to the superior Home Depot from now on. Donovan when a customer comes up to a "customer service" desk with a question about a part, telling them you'll be with them in about 30 minutes is a really bad choice. Whatever paperwork you were pretending to do could wait for my simple question to be answered. An no Bill, you're not all highly motivated employees, in fact I'd say the majority of the employees at this location showed a lack of any motivation overall. Not all but most. You just made another loyal Home Depot customer 🫡 so long and thanks for all the fish.
- AHAsyah HintonFeb 22, 20261.0Employee WES (younger white male) at the paint station was extremely rude and provided exceptionally poor customer service. WES appeared unfamiliar with products and made it very clear — through both his tone and behavior — that he was not interested in assisting with additional paint, product, or color questions. When asked about the small VIRAL Lowe’s mini paint buckets, WES responded with visible agitation and annoyance. The mini paint buckets are popular online, and as someone with large social media platforms, I was interested in learning their intended use so I could share possible DIY ideas with my online community. Customers should never be made to feel dismissed for asking product questions. You never know who is walking into your establishment, and professionalism should be consistent for every customer. I was highly interested in purchasing several of the mini paint buckets today. However, after seeing firsthand what WES represents as Lowe’s customer service, I will not spend money at this location and will be sharing my experience. Due to how WES treated us, we sought assistance from another employee. Michael assisted us with our paint inquiries and was very kind, professional, and helpful. While Michael was assisting us, we observed WES being approached by a white family. His demeanor toward them was noticeably different — respectful, patient, and willing to help. The contrast in treatment was significant and concerning. I also called this location four times attempting to speak with a manager. Each time, I was transferred and left waiting approximately 4–5 minutes with no answer and no callback. On the fourth call, Elizabeth in Customer Service took down my information, listened to my concerns, and guided me on how to file a formal complaint. Michael and Elizabeth both provided excellent customer service, and I would like their professionalism to be recognized. Unfortunately, this experience suggests that Lowe’s has allowed WES to operate with the authority to mistreat paying customers without accountability, which is unacceptable.
- EJElizabeth JohnsonFeb 5, 20262.0Jilda/Gilda in cabinets is great. BUT, why can I not get through to anyone after I have called the store for over 30 minutes now and all it does is ring. I am trying to make a purchase over the phone with a particular associate concerning my dishwasher and no one at customer service can answer the phone? This is ridiculous.
- DODesiree OConnorJan 22, 20265.0My son and I went in there to buy some plywood, and Anthonio jumped right in to help us find the right wood and cut it down to the size we needed. He truly Was interested in the project we had on hand. He even asked us to come back and show him a picture of a finish product. So nice to see that there are people out there that still enjoy doing their job and know the value of customer service! Thank you again Antonio!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Garner, NC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, heating and cooling equipment, home décor, kitchen essentials, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more.
What are the operating hours of Lowe's Home Improvement in Garner, NC?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if the order status changes.
Is it possible to return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at Lowe's in Garner?
Yes, Lowe's offers many installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, flooring, lighting, plumbing fixtures, roofing, siding, windows, and more.
Which nearby places can I visit along with Lowe's Home Improvement in Garner, NC?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for key and locksmith services, and Super 8 motel if you need accommodation.
Where can I get food or coffee near Lowe's Home Improvement in Garner?
You can visit Dunkin for donuts and coffee, or Panera Bread for coffee, cafe items, and bakery goods near Lowe's in Garner.
What healthcare services are available near Lowe's Home Improvement in Garner?
Wake Urgent Care & Family Clinic, FastMed Urgent Care, and FastMed Family Medicine provide urgent and family medical care close to Lowe's location.
Brand Certified Facts from Lowe's Home Improvement
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