Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Garner, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,379 reviews
5 stars
1,432
4 stars
509
3 stars
174
2 stars
73
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and long wait times.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were out of stock.
Store Experience
The store layout and organization received criticism, with some customers finding it difficult to locate items and navigate the store.
Delivery Issues
Several reviews highlighted problems with delivery dates and communication regarding orders, leading to dissatisfaction.
Positive Staff Interactions
Many customers expressed appreciation for specific employees who provided exceptional service, enhancing their shopping experience.
- MJMelvin lewis Wells jr.4 days ago5.0😃very fast and great service at this particular Lowes in Goldsboro NC. we prepaid online for 6 stepladders for the company i work for and i went and picked them up with no problems at all, and also in a very timely manner. and a blonde headed lady (i think she is a manager over the pick up dept. sadly i did not catch her name) even helped me put them in the truck, wow thankyou maam, and thankyou Lowes.
- JPJeff PaulNov 16, 20255.0Paint team was freaking awesome. They know what they’re doing. Super knowledgeable about the products. Even got some humor from one of the guys. Super great.
- BSBennett StricklandNov 16, 20251.0Respectfully disappointed with the service today. The person behind the paint counter seemed more intent with me standing at the ordering counter, even though no one else was around, and the customer prior to me stood right where I was. I simply asked if he might be able to tell from a picture I had whether this was a stain or paint. He hardly even looked at it, immediately claiming it’s too hard to tell. I love Lowes but, unfortunately, this worker’s attitude was dismissive and acted as he could not be bothered with such questions.
- KSKenneth SmithNov 1, 20255.0I like this store better than other hardware stores just because of the selection and the only drawback is across the board at most stores I do wish they'd go back to having cashiers instead of ring up only by yourself
- NNnrgriffi6565Oct 11, 20255.0The advertisement says "Lowe's knows pros," which works off of the obvious rhyme, but also makes use of a (possibly unintentional) triple entendre. Pros meaning both professionals and also benefits of a choice is fun wordplay, which they braggadociously play on with the third homophonic implication of "prose."
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Garner, NC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, heating and cooling equipment, home décor, kitchen essentials, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, and more.
What are the operating hours of Lowe's Home Improvement in Garner, NC?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if the order status changes.
Is it possible to return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at Lowe's in Garner?
Yes, Lowe's offers many installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, flooring, lighting, plumbing fixtures, roofing, siding, windows, and more.
Which nearby places can I visit along with Lowe's Home Improvement in Garner, NC?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Minute Key for key and locksmith services, and Super 8 motel if you need accommodation.
Where can I get food or coffee near Lowe's Home Improvement in Garner?
You can visit Dunkin for donuts and coffee, or Panera Bread for coffee, cafe items, and bakery goods near Lowe's in Garner.
What healthcare services are available near Lowe's Home Improvement in Garner?
Wake Urgent Care & Family Clinic, FastMed Urgent Care, and FastMed Family Medicine provide urgent and family medical care close to Lowe's location.