Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Forest City, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,789 reviews
5 stars
920
4 stars
432
3 stars
186
2 stars
89
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while many customers report a lack of assistance and rude behavior from staff.
Product Availability
Frequent complaints about low inventory and unavailability of items, leading customers to seek alternatives at competitors.
Store Organization
Customers noted disorganization within the store, making it difficult to find products and navigate aisles.
Pricing
Opinions on pricing are divided; some customers find prices reasonable, while others consider them too high.
Overall Experience
Overall, experiences vary widely, with some customers expressing satisfaction and loyalty, while others report frustration and a preference for competitors.
- KRKen Rucker4 days ago4.0It's Lowe's. When you live outside the city you get what you get.
- JKJohn Karklin5 days ago5.0Nice Lowe’s. Good parking.
- TGThe Ox GroupNov 11, 20255.0Good experience. They had some great clearance deals
- TSTom ShararOct 30, 20251.0Awful experience. For the third time in the last week I visited Lowes in Forest City to buy some 4x6x12 posts to build a covered walkway. The posts are stored high (above my eye level) and weigh about 85 lbs. Only twisted, knotty rejects are in front, can't get to the ones in the back. Being in my 60's, I wanted some help getting several straight posts. For the third time: Absolutely no one to help - they look at you struggling and walk the other way. Ended up at Henson's, just down the road a piece, where the posts were only $1 more. I actually felt they cared about my business. Someone to help load the lumber (which was much better quality), a friendly smile, and a "Thank you" from both the cashier and the guy who helped me load. Henson's will now be my first choice for lumber in Forest City!
- BRBonnie RedmondOct 20, 20255.0Great location, organized store
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Forest City, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Forest City?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, decking, doors, windows, lighting, HVAC, roofing, and more.
Is Lowe's Home Improvement in Forest City wheelchair accessible?
Yes, the store has wheelchair accessible parking and offers onsite services to accommodate various needs.
Where can I exchange propane if I'm visiting Lowe's Home Improvement in Forest City?
The Blue Rhino Propane Exchange is located nearby, providing a convenient place to exchange propane tanks during your visit to Lowe's Home Improvement.
Are there dining options near Lowe's Home Improvement in Forest City?
Yes, nearby dining options include Popeyes Louisiana Kitchen, Chili's Grill & Bar, Bojangles', Chick-fil-A, Sonic Drive-In, and Starbucks, making it easy to grab a meal before or after shopping.
What medical facilities are close to Lowe's Home Improvement in Forest City?
MainStreet Family Care and Carolina QuickCare-Forest City medical centers are nearby, providing accessible emergency and medical services close to the store.