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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Fayetteville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
7771 Good Middling Drive, Fayetteville, NC
28304, United States
Hours
Reviews
4.2
2,291 reviews
5 stars
1,369
4 stars
481
3 stars
181
2 stars
65
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were reported as rude or unapproachable.
Product Availability
Customers frequently noted issues with product availability and inventory discrepancies, leading to frustration.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization as positive aspects.
Delivery Issues
Numerous complaints were made regarding poor delivery service and installation experiences.
Staff Knowledge
While some staff members were commended for their knowledge and assistance, others were criticized for lacking product knowledge.
- GCGiulia Cocuccioni2 days ago5.0Great Customer Service! Shout out to Kevin at the wood cutting service for being super helpful!
- HAHeather AugustineDec 18, 20255.0Had some time to myself and came to just have a look around. This is a nice, clean store with friendly associates.
- SSSurvivalize93Dec 12, 20255.0Came to this Lowe’s on December 12th 2025 at about 830 pm. Was looking for a chainsaw and was helped by an associate named Ryan. This guy went above and beyond. I’m surprised he’s not a manager. Lowe’s needs to give this man a pay raise because his customer service is the best I’ve ever encountered at any hardware store. Ryan if you ever see this you are awesome never change.
- HMHolly MooreDec 10, 20255.0Easy to find what I need. Friendly and approachable staff, willing to help find what I can't.
- EPEugene PayanoDec 7, 20255.0My favorite Lowes store. Very helpful people. Always available to answer all my questions and provide assistance.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Fayetteville, NC offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, washers & dryers, and windows & doors.
What are the store hours for Lowe's Home Improvement in Fayetteville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are any status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
What services does Lowe's provide apart from selling products?
Lowe's offers installation services for appliances, flooring, windows, doors, cabinets, and more, as well as services like free delivery, free haul away, easy returns, and easy exchanges.
Are there any nearby places where I can eat after shopping at Lowe's?
Yes, nearby you can find restaurants such as Cicis Fayetteville, Sonic Drive-In, sweetFrog Premium Frozen Yogurt, Pad Thai Cuisine, IHOP, and McDonald's, perfect for grabbing a meal or dessert after your visit.
Is there a nearby bank or ATM when visiting Lowe's in Fayetteville?
Yes, Navy Federal Credit Union and BB&T ATM are located nearby, providing convenient banking and ATM services for customers.
Are there nearby automotive services near Lowe's Home Improvement?
Yes, there are several car wash services such as Take 5 Car Wash, Tlc Autowash, and Car Wash USA Express close to Lowe's, convenient for customers needing automotive care.
How can I contact Lowe's Home Improvement in Fayetteville?
You can reach Lowe's by phone at +1 910-213-1254 or email customer care at customercare@lowes.com.