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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Fayetteville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
3,003 reviews
5 stars
1,631
4 stars
666
3 stars
281
2 stars
104
1 star
321
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for being helpful and knowledgeable, others were criticized for being unresponsive or unprofessional.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration with inconsistent pricing and stock issues.
Delivery Issues
Numerous complaints about delivery experiences, including missed deliveries and poor communication regarding orders.
Store Cleanliness
Reports of cleanliness issues, particularly in restrooms, with some customers noting disorganization in the store.
Positive Experiences
Several customers shared positive experiences, highlighting helpful staff and successful DIY projects.
- JMJoey MedinaJan 4, 20265.0VERY GOOD EMPLOYEES THEY HELP ME FIND WHAT I NEEDED EVERYTIME I GO THERE
- GVGerry ValleDec 27, 20255.0Staff are helpful to find what you need
- JMJulie MartinDec 21, 20255.0I love that they have Purple Heart and wounded warrior parking!! I just use the veteran parking, but it's nice to see the extra special heros getting special treatment!
- LDLynnzee DunnDec 21, 20251.0I visited this Lowe’s recently because I needed a few items to fix some tiling at my workplace. Unfortunately, the experience was pretty disappointing. Despite plenty of employees around, I got zero help. I ended up grabbing a bucket for grout and headed to self-checkout since no other lanes were open. That’s where things went downhill. The associate at self-checkout seemed to single me out, asking to look through my bags and bucket, which made me uncomfortable. She wasn’t doing this to anyone else around me. When I scanned everything, she claimed I hadn’t paid for the buckets only the lids. I genuinely thought the lid and buckets were one item since they were secured on the buckets and no sign indicated otherwise. I paid for the buckets as soon as I realized, but when I asked to return the lids I didn’t need, she told me to go to the front desk instead of just handling it there. Overall, I felt pretty targeted and definitely not treated like other customers. It was an uncomfortable and frustrating trip. I hope Lowe’s can do better on customer service and consistency.
- LMLuffy MugiwaraDec 4, 20254.0I've been to many hardware stores and the customer service experience is the main reason I will always shop at Lowes. All thanks to workers like Alli very respectful and professional young man i really hope the company appreciate this guy he's the best!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Fayetteville offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Fayetteville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Fayetteville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Fayetteville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, doors, windows, and more.
Where is Lowe's Home Improvement located in Fayetteville?
It is located at 1929 Skibo Square, Fayetteville, NC 28314, USA.
What nearby places can customers visit when shopping at Lowe's in Fayetteville?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key and minuteKEY for key and locksmith services, and Gabe's or Kmart for discount shopping.
Are there dining options near Lowe's Home Improvement in Fayetteville?
Yes, customers can visit nearby restaurants like El Burrito, La Perla Cuisine of Nayarit, and Subway which offer Mexican and fast food options.
What fitness or recreational facilities are near Lowe's in Fayetteville?
Fitness Connection gyms are located nearby, providing customers an option for fitness and sports activities before or after their visit.