Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fayetteville, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,985 reviews
5 stars
1,616
4 stars
666
3 stars
279
2 stars
103
1 star
321
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers appreciated the variety of products available, but some expressed disappointment with limited selections in specific areas, such as the key kiosk.
Store Organization
The store was frequently described as messy and disorganized, making it difficult for customers to find what they needed.
Delivery Issues
Numerous complaints about delivery problems, including incorrect items delivered and poor communication regarding delivery schedules.
Staff Friendliness
While many customers noted friendly and helpful staff, there were also reports of employees being disengaged or unhelpful.
- DTdaniel torres6 days ago5.0Elizer Candelaria at Lowe’s on skibo rd. Was the best. Very helpful. He was busy with an order but took his time to help me find Christmas lights and decor. This is the second time he’s helped me. My toilet was clogged for three days. On the verge of calling a plumber. He suggested a toilet auger from Lowe’s and bam my toilet was unclogged.
- ZMZack MichaelNov 11, 20255.0Generally, I dread working with big department stores, but Michael in appliances proved to be not only an outstanding subject matter expert, but took the time to understand my needs and wants for our project and match us with perfect appliances. Could not be happier with his service thank you Michael.
- GHGrayson HighfieldNov 11, 20251.0When I went into the store earlier, some old man had like a Chihuahua in his shopping cart. And it absolutely would not shut up you could hear it across the entire store and it went on for at least 15 minutes on and off of the dog yapping and whining so absolutely loud you could hear it across the entire store. It was impossible to ignore.
- CCCharlieNov 8, 20251.0Never again will I order from Lowe’s to have ANYTHING delivered. In fact, I’ll be hard pressed to ever shop Lowe’s again. I ordered 5 large rolls of carpet to be delivered. They were supposed to call. I pulled up at the house, without a phone call, only to see the delivery man getting in his truck to leave. I noticed all 5 rolls of carpet are sitting in the middle of the front yard. He said he tried calling. The number he called was some strange number I’d never seen. He also informed me he only drops off and refused to help me bring the rolls into the house. Since when is it acceptable to leave carpet in the yard? Also, the rolls don’t even show which roll is 10’, 18’, 12’, or 14,! The 12’x4’ is obvious. A correct number is stamped in big bright numbers on each roll. If you ever order for delivery from Lowe’s you might want to make sure you have your own movers ready to carry your items inside away from theft or rain.
- CJCasey JacksonNov 5, 20251.0Riddle me this...why would lowes not price match themselves? Maybe im dumb, but I think its stupied to charge different prices between the app and the store. On the app an item i wanted was 9.98 I went in to get it. In store it is 13.98. The manager refused to override it. Told me I would have to order it for 9.98 then they could just give it to me. Sure seems easy enough. I was going to do that, but then I needed to re enter my card info to the app. I didnt have my purse I was just going to tap. Sure I could have pulled up my banking app, a d copy and pasted all the info, but why should I have had to do that? Why couldnt the item just be priced the same? To encourage online shopping? So you just dont want anyone in the store, but still want people to spend money. What about people who dont online shop? Or the ones who dont know how? They are just stuck paying more? Seems wrong. Seems like a legal way to steal. Ive never had an issue with lowes so this really just kicked me in the pants. LOWES YALL NEED TO DO BETTER.!!!!!! Thats just wrong. I will tell everyone that will listen to just go somewhere else. Its not worth it.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Fayetteville offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Fayetteville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Fayetteville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Fayetteville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, doors, windows, and more.
Where is Lowe's Home Improvement located in Fayetteville?
It is located at 1929 Skibo Square, Fayetteville, NC 28314, USA.
What nearby places can customers visit when shopping at Lowe's in Fayetteville?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key and minuteKEY for key and locksmith services, and Gabe's or Kmart for discount shopping.
Are there dining options near Lowe's Home Improvement in Fayetteville?
Yes, customers can visit nearby restaurants like El Burrito, La Perla Cuisine of Nayarit, and Subway which offer Mexican and fast food options.
What fitness or recreational facilities are near Lowe's in Fayetteville?
Fitness Connection gyms are located nearby, providing customers an option for fitness and sports activities before or after their visit.