Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fayetteville, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,358 reviews
5 stars
1,303
4 stars
500
3 stars
199
2 stars
85
1 star
271
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of knowledge.
Product Availability
Customers frequently mention issues with product availability and inventory, with some items being out of stock or miscounted.
Store Cleanliness
The store is generally noted as clean and well-organized, with a good selection of products, particularly in the garden center.
Delivery Issues
Numerous complaints regarding delivery services highlight poor communication and unfulfilled orders, leading to customer frustration.
Parking Concerns
Several reviews express dissatisfaction with the parking lot design, citing cramped spaces that are not suitable for larger vehicles.
- RKreginald king1 day ago3.0...good selection. ...clerk didn't know how to enter back pin on Lowes card for phone purchase, ...also, she kept asking for my Lowes card expiration date, which there is no expiration on my card.
- PTPhillip Tyner4 days ago5.0Lowe’s always comes in clutch with their many locations and availability of virtually all residential repair and remodel items
- RBRafael Bustamante6 days ago5.0I want to thank Shawna and Nobi (I'm sorry if I got your names wrong) from the flooring department they provided an outstanding customer service. They took the time to find what I need.
- KWKate WallerNov 1, 20253.0I came in to buy a leaf blower. The associate who helped was very friendly. But when I got home to charge it, we noticed the box was already previously opened, and there was someone else’s name written on the warranty pamphlet. The charging station worked, the battery would not even indicate a charge. Took it back, they did issue a refund. I went to a different Lowe’s in town to purchase the same leaf blower a few days later and it was on sale for $50 cheaper, so, I guess, it all worked out?
- BCBobby CornellOct 29, 20252.0Customer service lady was very rude and unprofessional. I called the Skibo store, she helped me out. Hopefully they can get some better communication at the Ramsey St. location.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fayetteville?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment, suitable for both DIY beginners and professionals.
What are the operating hours for the Lowe's Home Improvement store in Fayetteville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's in Fayetteville offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa cards.
Are there installation services available at Lowe's Fayetteville?
Yes, Lowe's offers various installation services such as appliances, flooring, cabinets, doors, HVAC, lighting, and more.
Is Lowe's Fayetteville accessible for customers with disabilities?
Yes, the store offers wheelchair accessible parking and various onsite services to accommodate customers with disabilities.
What nearby dining options are available around Lowe's Fayetteville?
Nearby dining options include Mama D's Chicken and Waffles, Golden Corral buffet restaurant, Kyoto Express Japanese restaurant, Laredo Taco Company, and Little China Restaurant offering Asian cuisine.
Are there other hardware or appliance stores close to Lowe's in Fayetteville?
Yes, nearby are Lowe’s store 767 appliances specialist and other Lowe's Home Improvement locations, as well as Minute Key locksmith services.
What other amenities can customers find near Lowe's on Ramsey Street?
Nearby amenities include Big Lots department store, Rent-A-Center furniture and retail store, Liberty gas station, and Wells Fargo ATM for financial services.