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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5234 Raeford Rd in Fayetteville, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, parking spaces, drive up climate controlled units, golf carts available, military discount, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
296 reviews
5 stars
284
4 stars
6
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Julia and Lyn, received high praise for their friendly, helpful, and professional service, often going above and beyond for customers.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected price increases, indicating a lack of communication regarding these changes.
Facility Condition
The storage facility is noted for being clean, secure, and well-maintained, contributing to a positive customer experience.
Ease of Process
Customers found the rental process to be straightforward and efficient, with many appreciating the online setup and quick assistance from staff.
- CMC MadJan 3, 20265.0We liked Julie. The new manager does not seem as nice but she was indeed helpful to us when there was a price increase. This is a safe storage facility that has climate controlled spaces and easy access. The price for rental per month is comparable to others in the area.
- SMshavonda McGregorDec 31, 20255.0I ABSOLUTELY love the experience I've had at Extra Space Storage. Not only is the staff friendly, professional, and helpful, they genuinely care about you as a person. My customer service experience has been nothing shy of AMAZING! I would HIGHLY recommend this company for your next storage experience! My representative Ms. Christa was phenomenal at explaining my coverage features and answering any questions I had. They truly go above and beyond to make sure your experience is rewarding! I would rate this business a 10 out of 10!
- MMMeka MekaDec 31, 20255.0Great customer service from Krista in the office, she is very understanding, took me to show the property and my unit, everyone that we saw on property she spoke to, she seems to have Great relationship with her customers, prices we talked about was reasonable, office smelt clean and refreshing,Hallways were to my liking!
- JUJames UltraDec 10, 20255.0Super easy process, and very straightforward. Some ppl have issues with confirming the ID they have on file VS what the DMV has record of but, it’s a super quick resolve and basically verifying you are who you say you are. Which assures me of how secure the whole facility is. Friendly staff and good service! No contract required and has an option for a month to month rental basis. Highly recommend!
- TSTy SimonDec 4, 20255.0I had the pleasure of working with Christa and her customer service skills were superb. Not only did she call me back from my missed call number, she was able to provide a detailed explanation of my concerns. Her personality was professional, pleasant, and engaging. All round, AWESOME job Christa! Thank you
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Fayetteville residents near Terry Sanford, Arran Hills, Westover, and Douglas Byrd.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of US-401 BUS and NC-59.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the gate access hours for Extra Space Storage?
Gate access hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
When is the customer office at Extra Space Storage open?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 5:30 PM. It is closed on Sundays and on certain holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities, including this location, offer climate-controlled storage units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase both online and at local facilities.
Is drive-up access available at Extra Space Storage?
Yes, drive-up access is available, allowing you to pull a vehicle right up to your unit for easier moving of large items.
What payment methods are accepted at Extra Space Storage?
Accepted payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 5234 Raeford Rd, Fayetteville, NC 28304, near the intersection of US-401 BUS and NC-59.
What nearby car rental options can help me transport my belongings to Extra Space Storage?
Hertz and Enterprise Truck Rental are nearby and offer car and truck rentals, making it easy to transport your belongings to Extra Space Storage.
Are there fitness centers near Extra Space Storage where I can work out before or after my visit?
Yes, gyms and sports facilities like 360 Elite Sports Training, Triple Play P3rformance, Diamond Sports Training, and RedPoint CrossFit are nearby for your fitness needs.
What other local businesses near Extra Space Storage could I visit?
Nearby businesses include Carolina Carpet and Floors for home improvement, various used car dealers like DW Auto Dealers and Elite Auto Sales, and convenience stores like Kangaroo Express.