Affordable Pools

Reviews

• JF

  Jennifer Flanagan

  Mar 3, 2022
  5.0
  I wasn't aware of this store until today. After leaving my usual pool maintenance store empty handed (they are having trouble keeping things in stock) I happened to look over at the right time and saw the sign. They had the exact item in stock and the store employee was helpful, friendly and professional. Thank you.
• MM

  mary mullaley

  Jun 7, 2020
  5.0
  Okay
• SC

  Scott Caisse

  Oct 16, 2018
  1.0
  I used this company to replace the liner in my inground pool. The initial work was done and was timely. On the second season part of the liner started to come loose. I called and asked The owner to come and look at it. He explained that it would be an $89.00 service call. He said the warranty was only good for one year(almost $2,500.00). My issue was with the workmanship not the product. Poor customer service and does not stand behind his work. I will pay someone else before I give him the business.
• VM

  Victoria McIvor

  Jun 21, 2017
  1.0
  Contacted them in February now it's June and the work was finally completed. My liner was ordered and replaced no problem but the concrete to get fixed is where my trouble began. I had to call them and ask them when the work was going to be done. They never called me without being prompted to explain anything going on, until I asked for a discount for the inconvenience is when I got an explanation and them saying no we can't come off the price. They said the concrete guy was in the hospital for two weeks and with the rain they couldn't get it done faster. My thing is there was plenty of days between march and may to come finish the job but what really upset me is no explanation for anything until I ask for them to come down in price! They should've contacted me and explained to me during the process but they didn't. His daughter took off a hundred for the inconvenience but not her father ken. She understood I was upset and took off what she could which I am thankful but her father was like sorry my guy was in the hospital for two weeks and there was rain so I can't come down on the price. Mind you they had since march after the liner to finish. How many days is that? Exactly, I will never consult them again or recommend them. Very poor costumer service. But they got a star because that's the lowest choice and because of the daughter. Thank you for the discount and I apologize for being so angry in the store. It wasn't you just the whole situation.