Brand Certified
Lowe's Home Improvement
4.2(1346 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
492 Cc Camp Road, Elkin, NC
28621, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(336) 526-6550
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Elkin/1653
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Elkin, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,346 reviews
5 stars
769
4 stars
308
3 stars
101
2 stars
50
1 star
118
- CSChasity StamperFeb 7, 20261.0Horrible customer service. I purchased a new washing machine and got it home, had a huge dent in the side of it. Kevin from appliances thought the situation was funny and laughed about it on the phone when I called to ask about exchanging it. Brittany from appliances was great to work with when purchasing the washing machine. But her co-workers were not.
- ICItzel CaballeroFeb 4, 20265.0Always have what i need and easy to get access to and the reps very helpful
- MJMary JayFeb 4, 20261.0Now that Lowe's uses third party delivery company they just don't care if they drop your load in big puddle water, leave out in rain, ect I've had both. One day I ask what happened because all the sudden the drivers literally acted like they wanted to drop your stuff and leave without caring what it did to the product or if made your life harder. I buy everything I can online or from one of the locally owned stores now and if it has to be delivered under no circumstances will I buy from lowes Bring back Lowe's employees delivering items I know two other contractors that feel the same way so not just me, they actually suck
- KHKenneth HawksDec 25, 20255.0Great service
- MMMary MillsDec 6, 20251.0Worst Lowes ever! Everytime you go in there the associates are never available. Yesterday I went in to purchase serval hundred dollars worth of items. I needed help in the yard machinery area the associate was walking by I said excuse me sir he looked at me and walked away I followed him to get his attention and he went to the department where the dog toys are and started talking to three other employees so I approached them and stood there waiting for someone to ask if I needed help a man finally in a blue manager vest looked at me annoyed and I said I need help in the chainsaw dept he said what’s over there is all we have and continued his conversation with the other employees so I walked away to find another employee and every time I saw one they noticed me walking towards them and walked they other way. I got annoyed and just left my buggy behind with other items I was gonna purchase and left the store. In the last six months I have spent over 4k buying items for my home but I’m done with them now
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website