Aaron's

3.5
50 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 640 S Van Buren Rd, Unit G, Eden, NC, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. It's Black Friday all month long at Aaron's! From October 31 to November 30, 2025, check out our deals—including 7 products under $70 a month, plus up to 20% off some of our most popular items. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Location

Aaron's
640 S Van Buren Rd, Eden, NC
27288, United States

Hours

Reviews

3.5
50 reviews
5 stars
23
4 stars
7
3 stars
6
2 stars
1
1 star
13
  • TD
    Trisha Davis
    2 days ago
    1.0
    Formal Complaint Regarding Store Manager (Eden, NC) ​Subject: Formal Complaint: Unprofessional Conduct by Manager Lori – Eden, NC Store ​Dear Corey Miller, OR District Manager / Customer Relations Team], ​I am writing to file a formal and serious complaint regarding the highly unprofessional and discourteous treatment I received from Lori, a manager at the Aaron's Eden, NC location. ​My experience took place on 11/21/25 during a phone call regarding a necessary payment extension. ​🛑 Incident Summary ​Request for Extension: I contacted the store following a recent surgery to request a temporary extension on my payment. ​Unprofessional Conduct: Manager Lori handled the request with visible disdain. After stating the extension would be approved, she abruptly and unprofessionally hung up on me while I was still speaking, showing zero regard for my medical situation or my status as a customer. Her tone from beginning to end was unacceptable. If she doesn't like her job she shouldn't take it out on customers. I can't help to think how much business she has costed this company in negative ways. ​Subsequent Call: I immediately called back to address her highly unprofessional behavior. Lori acknowledged the approval but showed no remorse or sincerity regarding the manner in which she handled the call. ​🎯 Core Concern ​The issue is not the payment approval, but the complete lack of basic professionalism, courtesy, and respect shown by a manager. I informed Lori that I would escalate this behavior to upper management. She only offered an insincere apology after I stated I would take my business elsewhere. I was a Rent A Center customer for over 8 years and have over 12,000 in records for appliances and furniture and electronics. I chose to try Aaron's this year for lower prices. But this customer service will have me happily move my business back to Rent A Center even if I do pay a little extra. ​🌟 Positive Contrast ​I would like to highlight the exemplary customer service provided by another employee, Jess/Jessica, who is always friendly, professional, and demonstrates excellent communication skills. Lori could greatly benefit from observing and adopting her approach to customer interaction. And Jess would be a better fit for Lori's position. ​➡️ Resolution Expected ​This level of rude and hateful behavior is unacceptable for someone in a leadership position and reflects poorly on your company. I expect this matter to be investigated immediately, as I will not continue to be a customer if I am required to deal with Lori again. ​Thank you for your prompt attention to this urgent matter. ​Sincerely, ​Trisha Davis I have also emailed Cory Miller and the district manager with this matter and the suggested email in reviews about my experience 👍
  • JS
    Justin Stevens
    Jul 18, 2025
    1.0
    Horrible Y'all are absolutely nothing but a troubled Company y'all need to think about y'all's customers who pays y'all almost 1,000 of dollars each month and yet y'all going to keep coming up to my door and tell me y'all going to come and get my stuff because We haven't paid it yet and one of y'all's employees Name lora needs to be fired she doesn't give anybody time to pay their bills yet we've got $650 for rent probably over $100 for the light bill and over $200 for the Cable TV and Internet bill but y'all won't work with anyone until they can pay it y'all won't even let us pay our bill in partial payments y'all are so greedy hopefully y'all go out of Business FOREVER
  • SM
    Sweet Mel
    Jul 16, 2025
    1.0
    Have been batting for over two weeks on a mower. Was supposed to be delivered today no call no nothing. They just never showed up. We have a yard to mow so we called customer hotline and filed a complaint. This is so unprofessional. Then they expect us to pay on the 1st for something we haven’t even gotten.
  • JW
    Jonathan Walker
    Oct 25, 2021
    5.0
    Quick and great service
  • SR
    Scottie Roberts
    Oct 11, 2019
    5.0
    Great service

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.